SMART Shipping Rates & Rules

SMART Shipping Rates & Rules

Reviews (482)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for advanced, flexible shipping setups beyond Shopify’s native tools, including postcode-based zones, product- and collection-specific rules, and different B2B vs retail structures. Many use it for complex multi-zone, multi-country plans, seasonal rates, and free shipping on selected items. It’s described as intuitive, reliable, and a game-changer, with fast, hands-on support and strong value on both free and paid plans.

June 23, 2026

It's helpful, and its free! What more could you ask for! saved me from other expensive options!!! great app!

Nefertem Perfume Co.
United States
23 minutes using the app
April 9, 2026

I had a great experience using Smart Shipping Rates & Rules. The app is incredibly powerful and flexible, especially for setting up custom shipping options like postcode-based rates, which was exactly what I needed.

As a beginner, I did face some initial confusion while setting things up, but the support team was outstanding. They responded quickly and resolved my issue within seconds. A special thanks to Reymar, who went above and beyond by even creating a custom feature for my specific requirement almost instantly.

The combination of advanced functionality and exceptional support makes this app truly stand out. Highly recommended for anyone needing more control over their shipping setup!

Buddee
Australia
32 minutes using the app
June 22, 2026

Fast help and quickly helped me set up the rule I needed! This app is a lifesaver!

Native-Seeds-Search
United States
33 minutes using the app
October 9, 2026

very good service

Dartshop Dartgarage
Austria
About 2 hours using the app
October 7, 2026

amazing support !

Beiser-production
France
About 7 hours using the app
April 2, 2026

Fantastic app! Very intuitive and easy to configure. It allowed us to set up specific shipping rates for our sale items using flexible, rule-based logic exactly what we needed.

A special thanks to the support team incredibly responsive and helpful. They went the extra mile to assist us with the setup and made sure everything worked perfectly.

Highly recommended if you’re looking for more advanced control over your shipping rules.

Geisha Fashion Officiële webshop
Netherlands
About 3 hours using the app
June 26, 2026

Support très réactif et serviable ! Merci !

Payote
France
16 minutes using the app
September 10, 2026

Quick response and help with issue!

Suomi-nikotiinipussit.com
Denmark
About 3 hours using the app
May 14, 2026

great customer service to meet our custom requirements

The Turtle Tribe
Australia
About 3 hours using the app
May 14, 2026

Needed to ask how to set a special shipping rate during the hot summer months and wasn't sure how to set it up myself. I initiated a chat and Reymar created the rule quickly for me. Good customer service!

Goose Ridge Soaps, LLC
United States
About 1 month using the app