SMART Shipping Rates & Rules

SMART Shipping Rates & Rules

Reviews (482)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for complex, rule‑based shipping setups that Shopify can’t handle natively. They use it for product‑ and collection‑specific free shipping, postcode‑based zones, B2B vs retail rules, and weight, value, and item‑based rates, plus local delivery and pickup. Many highlight smooth integration, strong value for cost, reliable performance, and exceptional support that quickly helps configure, customize, and test advanced shipping logic.

October 3, 2026

Great app and people! always there to help, specially considering that I use the free app version. Totally recommended :)

Portugal Best Wines
United Kingdom
5 months using the app
October 3, 2026

The apps works perfectly to customize delivery options based on product tags, and the support team has been even greater. thank you

Finca Urbana, ADN Orgánico
Mexico
4 months using the app
October 2, 2026

superr fast and helpful response to an urgent problem caused by a developer

Black Country Boxes
United Kingdom
4 months using the app
September 30, 2026

Really fast service and replies to resolve my issues, thank you so much

Amazing Woman
United Kingdom
6 days using the app
September 29, 2026

shipping wasn't triggering correctly depending on what type of products were in the customers cart. Mira was a superstar sorting this out for us, ensuring accurate shipping costs now being charged.

The PlantBased Pantry
New Zealand
About 1 year using the app
September 23, 2026

The support was very helpful. I was struggling with setting up the zones but was helped very quickly. The app overall is nice, the setup is quite clear.

Dämmstoff Online
Netherlands
About 21 hours using the app
September 20, 2026

They were quick and efficient and fixed my problem immediately!

Double S Smokers LLC.
United States
3 months using the app
September 17, 2026

I had been working on another shipping app with Sidekick helping me out, but we came to a crossroads where the app didn't do what I needed it to do. It recommended a few other apps, but SMART shipping seemed like the choice for me. Having been at it with the other app for a couple of hours, and doing shipping calculations fry my brain, so I contacted Mira from support and boom...problem solved within 5 minutes and I didn't have to do a thing but say what I needed to happen. Great, fast, friendly service. Thank you! I'm glad I got SMART! :)

Hot Time Sauces
United States
About 1 hour using the app
September 17, 2026

I have complex shipping variables and the support team were able to help me walk through it! Great support. Very responsive.

Purelyte
Australia
10 months using the app
June 25, 2026

Did exactly what I needed to for scaling my flat rate based on how many of a certain variant was in the cart. I wasn't able to get the set up to work myself, but I got very quick chat support and they set up it perfectly within minutes!

Squanch Games
United States
36 minutes using the app