SMART Shipping Rates & Rules
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Reviews (481)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is excellent for complex, rule‑based shipping setups that Shopify can’t handle natively. They use it for product‑ and collection‑specific free shipping, postcode‑based zones, B2B vs retail rules, and weight, value, and item‑based rates, plus local delivery and pickup. Many highlight smooth integration, strong value for cost, reliable performance, and exceptional support that quickly helps configure, customize, and test advanced shipping logic.
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I have complex shipping variables and the support team were able to help me walk through it! Great support. Very responsive.
Largely solved my issues, few limitations they can't control. But support was good and quick. Worth downloading!
Team is very helpful and quick to respond. I will recommend this app to other as well.
Solved our shipping rate problems. Lots of options, lightning fast customer service. Can recommend!
Fantastic support and service from Reymar and the Smart Shipping Rates team.
We had a fairly complex shipping setup involving postcode-based Metro, Regional and Remote zones, weight-based rates, free shipping thresholds and multiple shipping options. Reymar was incredibly helpful throughout the entire process and had everything configured much faster than I expected.
Communication was excellent, responses were quick, and nothing was too much trouble. The team took the time to understand exactly what we were trying to achieve and helped get everything
Great application and great support. Solves a number of issues we have had. Very responsive.
Very impressed. Fast customer service and Mira helped us set up customised rates in a few minutes. Super helpful, easy to install and use. Recommend.
The support team at SMART Shipping Rates & Rules are OUTSTANDING! We have rolled out a nationwide shipping plan in less than 5 days. The rules are highly complicated. The SMART team have been outstanding in the inital roll-out and now the fine adjusting as I make small changes to the plan. I find the support the best of any app I have ever worked with. I'm very grateful that our businesses align so well. Thank you.
Amazing service, so helpful and kind. I would recommend them to anyone and everyone! They are also super fast, they helped make all the changes I want and replied immediately, confirming and making my changes fast and efficiently. Thank you so much Mira, you are a star!
Great customer service. Had an issue and someone fixed it within minutes. Works well to have separate B2B vs. D2C shipping options.