SMART Shipping Rates & Rules

SMART Shipping Rates & Rules

Reviews (480)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for complex, rule‑based shipping setups that Shopify can’t handle natively. They use it for product‑ and collection‑specific free shipping, postcode‑based zones, B2B vs retail rules, and weight, value, and item‑based rates, plus local delivery and pickup. Many highlight smooth integration, strong value for cost, reliable performance, and exceptional support that quickly helps configure, customize, and test advanced shipping logic.

October 14, 2026

Mira was awesome and answer all of my questions. made all my stress go away

ALOWHA
United States
About 2 hours using the app
October 14, 2026

Quick and helpful with the reply. Helped with my question and a fix in under 10 minutes.

Big Lot
Australia
About 2 months using the app
October 12, 2026

客服非常专业耐心

Vractivewholesale
Hong Kong SAR
5 months using the app
October 12, 2026

The service is excellent, and the assistance is prompt; barring any issues, I will continue to use it.

Shanghai Tingyue Auto Parts Co., Ltd.
China
28 days using the app
October 8, 2026

Amazingly quick support & resolution to my issues. Thanks so much!!!

Loved by Lovesac
United States
Over 1 year using the app
October 7, 2026

Pomoc została udzielona szybko i sprawnie :-) Jestem miło zaskoczona.

Got Glass
Poland
12 days using the app
October 7, 2026

Fantastic app and great service. I used the chat feature to help set up, Mira worked through everything with me. Would highly recommend

Detailed Outdoor Living
United Kingdom
2 months using the app
October 6, 2026

Outstanding Customer Support from Mira!

I had a fantastic experience with Mira from SMART Shipping.

Mira took the time to investigate my shipping issue, identified exactly what was causing the problem and fixed it quickly. Everything is now working perfectly!

It's so refreshing to receive such genuine, personalised customer service, especially when setting up a new online store.

Thank you, Mira, for going above and beyond! I highly recommend this app, especially for its exceptional customer support!

reveal10
Australia
About 2 hours using the app
October 4, 2026

This is a game-changer app for my small business. Really super helpdesk assistance is a fantastic value-add. I am hooked and will continue to use this app for some time. Thank you!

Art's Fish Room
South Africa
About 7 hours using the app
October 3, 2026

Great app and people! always there to help, specially considering that I use the free app version. Totally recommended :)

Portugal Best Wines
United Kingdom
5 months using the app