SMART Shipping Rates & Rules

SMART Shipping Rates & Rules

Reviews (482)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for complex, rule‑based shipping setups that Shopify can’t handle natively. They use it for product‑ and collection‑specific free shipping, postcode‑based zones, B2B vs retail rules, and weight, value, and item‑based rates, plus local delivery and pickup. Many highlight smooth integration, strong value for cost, reliable performance, and exceptional support that quickly helps configure, customize, and test advanced shipping logic.

July 18, 2026

Aplicación muy útil y fácil de configurar. Necesitaba aplicar tarifas de envío específicas únicamente para España Peninsular y pude hacerlo sin problemas. Además, el soporte técnico fue excelente: respondieron rápidamente a mis dudas y me ayudaron a dejar todo configurado exactamente como necesitaba. Muy recomendable para cualquier tienda Shopify que necesite reglas de envío flexibles.

Coserty
Spain
18 days using the app
July 14, 2026

Excellent app, easy to use and solved the problem we had with dynamic shipping price where duty for certain countries is calculated on purchase value. Also a very responsive support team too. Highly recommended!

Ayurda
New Zealand
About 1 month using the app
July 14, 2026

This app solved a shipping conflict we had been struggling with for a while. The support team was incredibly responsive and even offered to configure the setup for us. Highly recommend for anyone needing more control over their checkout shipping options!

Chicago Case
United States
28 minutes using the app
July 9, 2026

I needed this app for only a few small (and light) skus in my inventory of a few hundred items, so I didn't want to setup all of my skus in the app. Despite the fact that we have several shipping structures within Shopify, this app worked perfectly under every scenario on the first try. Never had that happen before.

Backyard Bird Centre
Canada
36 minutes using the app
July 1, 2026

We were already using the SMART Checkout Rules app, but ran into a dilemma today when our shop went to go run a special shipping sale for subscribers that required some specific shipping conditions to put in place. Unfortunately, Shopify by default doesn't seem to have the ability to choose which shipping methods a shipping discount can be applied to, and doesn't let you set customer tags or segments to a specific shipping method either.

This is where SMART Shipping Rates came to save the day in a pinch! I reached out to Reymar on the customer service team, and we were able to come to a very quick and flexible solution that solved my dilemma in a short amount of time, since the email campaign we were planning needed to go out today. Reymar was very friendly and knowledgeable, and by the looks of it, the app has quite a few very flexible features that could help solve a lot of Shopify shipping limitations in the future as well. Highly recommend! Thank you!!

Camden Rose Inc. / Palumba
United States
About 2 hours using the app
October 22, 2026

Ho avuto bisogno di settare l'applicazione e tramite l'assistenza in chat ho subito risolto. Hanno gestito direttamente loro la configurazione chiedendomi le caratteristiche che doveva avere. Velocissimi ed efficientissimi. Un saluto a Mira, che mi ha aiutato :)

Detergenti Wagner
Italy
Over 1 year using the app
October 19, 2026

Very helpful customer support to get the app set up, all features worked as expected!

Sarah Hearts
United States
About 2 hours using the app
October 16, 2026

everyone on Clay has been so helpful, and patient. every issue i encountered has been fixed very quickly.

Yippie Grippies
United States
30 days using the app
October 15, 2026

Smooth set up and great customer experience. Thank you Mira

Bathroom Warehouse
Ireland
About 1 hour using the app
October 15, 2026

Exceptional customer service. I have asked some complex questions about shipping and have always received an answer within minutes and have been able to solve my query perfectly.

Mantilini
United Kingdom
About 1 month using the app