SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Reviews (459)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as quick to set up with seamless Shopify integration. It saves hours by automating repetitive questions, guiding shoppers to the right products, and supporting complex purchases 24/7. Many report higher conversions from its product recommendations. Merchants like its natural, professional responses, strong customization, and clean interface. The free plan with unlimited chats and responsive, friendly support are frequently praised.

Edited December 30, 2025

fantastic

Canvas & Ivy
United States
About 20 hours using the app
BestChat replied February 3, 2026

Dear Canvas & Ivy, thanks for sharing your experience. We value your trust and will keep improving to provide the best for you.

December 12, 2025

Smartest bot I've tested

Seatcraft
United States
36 minutes using the app
BestChat replied February 3, 2026

Hi Seatcraft, thank you for your amazing feedback! 😊 We’re thrilled to hear you find SmartBot the smartest. Your support means so much!

December 8, 2025

Tolle App.

SAFE CAMPING
Germany
2 days using the app
BestChat replied February 3, 2026

Hi SAFE CAMPING, thanks so much for your great feedback! 😊 We’re happy you love the app and appreciate your support!

November 14, 2025

Good

ELIXIR SIGNATURE SCENTS
India
9 minutes using the app
BestChat replied December 1, 2025

Hi ELIXIR SIGNATURE SCENTS,Thank you for your feedback and support. We truly appreciate it.👍

November 11, 2025

Easy to set up, recommended!

Universe Body Armor
United States
10 minutes using the app
BestChat replied November 26, 2025

Hi Universe Body Armor, thank you for your positive feedback! We’re glad setup was easy and appreciate your recommendation! Your support means a lot!

Edited November 7, 2025

its amazing, you get a lot of customer insights

STIER
Germany
About 22 hours using the app
BestChat replied November 20, 2025

Dear STIER, thanks for sharing your experience! We appreciate your trust and will keep improving for you. 🚀

August 20, 2025

Spart so viel Zeit.

pocketvna
Germany
9 months using the app
BestChat replied September 10, 2025

Hallo pocketvna, vielen Dank für Ihr tolles Feedback! 😊 Wir freuen uns, dass SmartBot Ihnen so viel Zeit spart. Ihre Unterstützung bedeutet uns viel!

July 14, 2025

incroyable

AQUILA
France
3 days using the app
BestChat replied September 10, 2025

Bonjour AQUILA, merci pour votre retour incroyable ! Nous sommes ravis que vous soyez satisfait et restons à votre écoute.

June 26, 2025

SmartBot is quick to learn and accurately answer questions about our products. Excellent features.

Magna Lens
United States
38 minutes using the app
BestChat replied September 9, 2025

Dear Magna Lens, thanks for your support! 💫 We value your feedback and are committed to keeping SmartBot smart and helpful for you.

June 24, 2025

Perfect

Whyte Scrubs
Morocco
37 minutes using the app
BestChat replied July 24, 2025

Whyte Scrubs,Thanks for the stellar review.