SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Reviews (459)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as quick to set up with seamless Shopify integration. It saves hours by automating repetitive questions, guiding shoppers to the right products, and supporting complex purchases 24/7. Many report higher conversions from its product recommendations. Merchants like its natural, professional responses, strong customization, and clean interface. The free plan with unlimited chats and responsive, friendly support are frequently praised.

March 15, 2026

Topissime

SALATI TIME
France
3 days using the app
BestChat replied June 10, 2026

Hi Topissime,We're thrilled with your feedback.

March 10, 2026

Intuitive and easy, simple installation. This product knows my business as well as I do immediately.

Australian Bush Spices
Australia
6 minutes using the app
BestChat replied June 9, 2026

Dear Australian Bush Spices, thank you for your trust and kind words! We appreciate your support and will keep improving SmartBot for you.

May 5, 2026

Great bot tried several but smartbot is definitely doing the best job!

DAMASZENA
Austria
13 days using the app
BestChat replied June 9, 2026

Dear DAMASZENA, thank you for your kind words and support! We appreciate your trust and will continue enhancing SmartBot for your success. 🙏

February 27, 2026

so far it's great

Antel
United Kingdom
2 days using the app
BestChat replied April 21, 2026

Dear Antel, thank you for choosing our service! We’re glad you’re having a great experience so far. Looking forward to supporting you more!

February 23, 2026

ist sehr beindrückend.

Globus Camper GmbH
Germany
1 day using the app
BestChat replied June 9, 2026

Dear Globus Camper GmbH, thank you for choosing our service! We’re delighted you find SmartBot impressive and look forward to supporting you further!

Edited February 28, 2026

very nice performance
excellent
liked service

SEASO
India
11 days using the app
BestChat replied April 21, 2026

Dear SEASO, thank you for choosing our service! We’re thrilled you’re happy with SmartBot’s performance and service. Looking forward to continuing to support you!

February 13, 2026

nice!

MECATO.SHOP
United States
22 minutes using the app
BestChat replied June 10, 2026

Hi MECATO.SHOP,Thanks for the stellar review.

February 6, 2026

this is awesome app. should Definity give it a try

Bombay Surgical Co.
India
About 23 hours using the app
BestChat replied April 21, 2026

Dear Bombay Surgical Co., thank you for your trust and kind words! We appreciate your support and will keep enhancing the app for you. 🙏

February 2, 2026

I think its so good!

BeWider
Sweden
15 minutes using the app
BestChat replied February 3, 2026

Hi BeWider, thank you for your wonderful feedback! We’re glad you think the app is good and appreciate your support.

February 2, 2026

Love how even with the free plan the chats are still unlimited. The app is straightforward and easy to use. I recommend.

velvet vial
United States
26 minutes using the app
BestChat replied April 21, 2026

Dear velvet vial, thank you for your support and kind words! We will continue working hard to provide you with excellent service.