SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Reviews (458)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as quick to set up with seamless Shopify integration. It saves hours by automating repetitive questions, guiding shoppers to the right products, and supporting complex purchases 24/7. Many report higher conversions from its product recommendations. Merchants like its natural, professional responses, strong customization, and clean interface. The free plan with unlimited chats and responsive, friendly support are frequently praised.

September 6, 2024

Could use more free chats instead of that price but overall good so far

EUROLUX KITCHEN BATH FLOOR AND MORE
United States
About 2 months using the app
BestChat replied February 9, 2025

Your insights are valuable, EUROLUX KITCHEN BATH FLOOR AND MORE! We appreciate your positive remarks and will carefully consider your suggestions for improvement. Thank you!

September 5, 2024

super good and easy to use~

COMBAT Brand Fire Extinguishers
Singapore
10 days using the app
BestChat replied March 18, 2025

Hey COMBAT Brand Fire Extinguishe, thanks for the awesome review! We’re so happy our app is easy to use—like a fire extinguisher that’s always ready! 🔥

August 25, 2024

I love it very much! It has saved me tons of time. Keep up the good work:-) Thanks!
Myriam

Myriam Nader Haitian Art Gallery
United States
8 months using the app
BestChat replied March 17, 2025

Hey Myriam, thanks for the fantastic review! We’re so happy our service is a time-saver for you. Your feedback is like a little sunshine for our team! ☀️

August 16, 2024

just installed and looks impressive!

Steel Time
United States
2 minutes using the app
BestChat replied March 17, 2025

Thank you so much for your kind words, Steel Time! We’re thrilled you find it impressive. Your feedback truly makes our day!

July 21, 2024

We are happy with the responses till now. Now we are going to make it live. thanks

Carports and Outdoors Aus
Australia
3 months using the app
BestChat replied March 17, 2025

Hi Carports and Outdoors Aus, thank you for your positive feedback! We appreciate your support and are glad you’re satisfied. Best of luck with going live!

July 13, 2024

We are surprised at it ability to learn..

Shop Rangeet
United States
About 1 month using the app
BestChat replied July 22, 2024

Shop Rangeet,
we appreciate your feedback! 🙏 We're glad our AI's learning ability has surprised you.

January 20, 2024

Initial experience is good. It's fast too much. Amazing !

KANCHAN CASHMERE
Nepal
About 10 hours using the app
BestChat replied January 22, 2024

Thank you for taking the time to share your feedback! We're delighted to hear that you had a positive initial experience with our service. We appreciate your support and look forward to continually providing you with an amazing experience. Thank you for choosing us!

February 5, 2026

Tot nu toe ziet er alles geweldig uit en is het makkelijk installeren en beheren. We gaan zien hoe goed deze bot onze klant vragen kan beantwoorden.

SpirePets
Netherlands
About 1 month using the app
BestChat replied April 21, 2026

Dear SpirePets, thank you for choosing our service! We’re glad installation was easy and hope the bot exceeds your expectations. Looking forward to your continued success! 😊

December 13, 2025

Einfach zu bedienen und lernt sehr schnell.

Wrongcrow
Germany
About 14 hours using the app
BestChat replied February 3, 2026

Hi Wrongcrow, thank you for your great feedback! We’re glad the app is easy to use and learns fast. Your support means a lot!

December 8, 2025

Väldigt bra, behöver tränas, men funkar utmärkt.

Hello Bombshell - Hair Extensions
Sweden
36 minutes using the app
BestChat replied February 3, 2026

Hi Hellobombshell.se, thank you for your great feedback! 😊 We appreciate your patience as the app learns and are glad it’s working well!