SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Reviews (459)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as quick to set up with seamless Shopify integration. It saves hours by automating repetitive questions, guiding shoppers to the right products, and supporting complex purchases 24/7. Many report higher conversions from its product recommendations. Merchants like its natural, professional responses, strong customization, and clean interface. The free plan with unlimited chats and responsive, friendly support are frequently praised.

June 18, 2026

uygulamayı beğendim. fiyatı biraz daha uygun olsa burada ki şampiyon uygulama diyebilirim

sineklikhane.com
Türkiye
11 minutes using the app
BestChat replied August 24, 2026

Respected sineklikhane.com, thanks for loving the app! We hear your concerns about pricing and will thoughtfully take them into account.

June 8, 2026

too early to tell, but ux and ui is easy enough to navigate

NishLady
South Africa
About 1 hour using the app
BestChat replied June 10, 2026

Dear NishLady, thank you for choosing our service! We’re glad you find the UX and UI easy to navigate and look forward to supporting you as you explore more.

April 24, 2026

We are satisfied with the performance of the app. It also has a range of plans priced in accordance to your needs and budget.

The Craft Drinks Store
Australia
Over 2 years using the app
BestChat replied June 10, 2026

Respected The Craft Drinks Store, your feedback is very important. We’re happy the app meets your needs and offers suitable pricing. We’ll continue improving for you!

May 27, 2026

Plan gratuit excellent

L'Atelier de Lolo
France
1 day using the app
April 17, 2026

Just started to use SmartBot and so far it is looking very promising. So many functionalities and a great looking chat bot.

Lifestyle Travel Trading
Australia
About 2 hours using the app
BestChat replied June 10, 2026

Dear Lifestyle Travel Trading, thank you for choosing our service! We’re excited SmartBot is looking promising and appreciate your positive feedback. Looking forward to supporting you!

April 13, 2026

Very nice and simple to use app which saves time for customer support

Maison Villard
Netherlands
1 day using the app
BestChat replied June 10, 2026

Dear Maison Villard, thank you for choosing our service! We’re glad SmartBot is simple to use and saves you time on customer support. Looking forward to supporting you!

December 12, 2025

We just installed the app and it was really easy. The AI response to customer questions has been 100% accurate so far. As time goes on we will see how well it works. I believe this will be a huge help for our employees and the customers.

Green Lighting Wholesale, INC
United States
About 21 hours using the app
BestChat replied February 3, 2026

GreenLightingWholesale.com, your feedback made our day! Happy the app is aiding your team and customers so well. We’re excited for what’s next!

November 2, 2025

Awesome! I love how it only shares information from my website. And it's trainable, which makes answering common customer questions via the chatbot super easy. Worth the money all day!

Southern Charm Crape Myrtles, LLC
United States
8 months using the app
BestChat replied November 20, 2025

Hi Southern Charm Crape, thank you for your wonderful feedback! 😊 We’re thrilled our chatbot fits your needs perfectly. Your support means everything!

September 18, 2025

We're loving the SmartBot. It was a bit of a work to "train" it to understand our products and the strange questions our customers ask, lol, but once you put in the response you want, it does a fantastic job! This program saves us so many customer service inquiries. Some tips: Read the conversations so you can see what the bot is saying, then go in an "train" it to respond more appropriately. I highly recommend this app to take some load off your team.

Gneiss Spice
United States
12 months using the app
BestChat replied November 20, 2025

Hi Gneiss Spice, thank you for your detailed feedback! 😊 We’re glad SmartBot saves you time and appreciate your training tips. Your support means a lot! 🌟

July 11, 2025

A SmartBot telepítése után gyakorlatilag nonstop ügyfélszolgálatunk lett, ami rengeteg időt és energiát spórolt meg nekünk. Intelligensen kezeli a gyakori kérdéseket, a rendelési infókat és még upsellezni is képes!
A testreszabhatóság zseniális, a beállítás percek alatt ment, az ügyféltámogatás pedig profi és gyorsan reagál.
Ha komolyan gondolod az automatizálást és a vásárlói élményt, akkor ez must have.
Már az első héten érezhetően csökkent az e-mailes terhelés, és nőtt az elégedettség.

BaBo Kids Tools
Hungary
2 days using the app
BestChat replied September 10, 2025

Kedves BaBo Kids Tools, nagyon köszönjük a részletes visszajelzést! Örülünk, hogy a SmartBot ennyi időt és energiát spórol meg nektek!