SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Reviews (457)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as quick to set up with seamless Shopify integration. It saves hours by automating repetitive questions, guiding shoppers to the right products, and supporting complex purchases 24/7. Many report higher conversions from its product recommendations. Merchants like its natural, professional responses, strong customization, and clean interface. The free plan with unlimited chats and responsive, friendly support are frequently praised.

October 19, 2024

Amazing addition to the app, exactly what I was looking for.

Sacred In Sight
United States
15 days using the app
BestChat replied March 23, 2025

Thank you so much for your kind words, Sacred In Sight! We’re thrilled to hear our app is exactly what you were looking for. Your feedback truly means the world to us! 😊

October 10, 2024

Very informaitonal

Coriolis
New Zealand
22 minutes using the app
BestChat replied March 23, 2025

Hey Coriolis, thanks for the awesome review! We’re so glad you found our service informative. Your feedback is like a warm hug for our team! 🎉

October 1, 2024

this app is seriously amazing, boosted our website so much, thankyou!

Sol Temple Tattoo
Australia
7 days using the app
BestChat replied March 23, 2025

Hi Sol Temple Tattoo, thank you for your positive feedback! We appreciate your support and are delighted our app is making a difference for your website. Your insights are invaluable to us.

September 6, 2024

From personalized product learning to inventory tracking and automating routine inquires. SmartBot: Leading AI Chatbot is substantial in the ecommerce growth merchant businesses. 10/10 highly always recommend.

Street Rider Apparel
United States
3 months using the app
BestChat replied March 18, 2025

Thank you so much for your kind words, Street Rider Apparel! We’re thrilled our SmartBot is helping your business grow. Your recommendation means everything to us! 😊

February 21, 2025

tot nu toe zeer tevreden over deze app, werkt erg gemakkelijk!

loriv.nl
Netherlands
4 minutes using the app
BestChat replied March 25, 2025

We truly appreciate your kind words, loriv.nl! It’s fantastic to know you’re very satisfied with the app. Your feedback motivates us to keep enhancing your experience! 😊

November 26, 2024

Excellente appli ! Lorsque l’on entraîne le chatbot, il comprend très vite où l’on souhaite en venir afin de répondre au mieux au client.

Noor & Iqra
France
17 days using the app
BestChat replied March 26, 2025

Dear Noor & Iqra,
Thank you for your fantastic review. We're thrilled to hear our app is working well for you. Your satisfaction fuels our commitment to excellence. 🌟

July 14, 2024

je l'utilise sur mon site et c'est très pratique ça remplace la FAQ et mes clients l'adore!

BetterBody
France
1 day using the app
BestChat replied July 22, 2024

Hey BetterBody,
Thanks a lot for your kind words! 😊 We're delighted that our tool is so practical and a hit with your clients! 🌈

February 23, 2024

Application révolutionnaire, le service client est juste : FANTASTIQUE. Très à l'écoute, étude chaque cas et vous aide dans votre paramétrage, en plus de ca que vous ayez pris un abonnement ou non, vous êtes toujours très à l'écoute. JE RECOMMANDE FORTEMENT.

POKEPRINT™
France
4 days using the app
BestChat replied May 30, 2024

POKEPRINT™,Merci pour votre avis! Je suis honoré et inspiré par votre note élevée, et que vous soyez abonné ou non, nous sommes toujours là pour vous aider. 🙌💬

June 6, 2025

great

Lufto
Czechia
1 day using the app
April 10, 2025

Het werkt goed!

Dierenwinkel De Gouden Viervoeter
Netherlands
4 minutes using the app
BestChat replied April 18, 2025

Hi Dierenwinkel De,We're thrilled with your feedback.