SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Reviews (457)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as quick to set up with seamless Shopify integration. It saves hours by automating repetitive questions, guiding shoppers to the right products, and supporting complex purchases 24/7. Many report higher conversions from its product recommendations. Merchants like its natural, professional responses, strong customization, and clean interface. The free plan with unlimited chats and responsive, friendly support are frequently praised.

January 24, 2024

I just love this App!! This Smartbot is like a Human Form that provides great customer service to my customers. I am sometimes applauding on the deliverance it gives to the customer. I will recommend every Store Owner to install this App. It really helps 24 hours around the clock on question you wouldn't have time to stop and answer. I love my new friend!

901 FASHION
United States
2 months using the app
BestChat replied February 21, 2024

Thank you, 901 FASHION, for such a positive review! We're really pleased to hear that Smartbot feels like a human assistant to you, providing great service to your customers. Your recommendation of Smartbot as a 'new friend' to other store owners is highly appreciated.

December 10, 2023

I love it but my stopped working and I do not know why.
Hope they fix the problem

RoseAnn Unique Trade LLC
United States
27 days using the app
BestChat replied December 11, 2023

Hi RoseAnn team,

We deeply apologize for the inconvenience you faced due to the temporary unavailability of our SmartBot app. We've recently experienced an upgrade and maintenance issue which affected its functionality.

We're glad to inform you that the issue has been resolved, and SmartBot is up and running smoothly again. Please feel free to enjoy its functionalities as before.

Thank you for your understanding, and we appreciate your support and patience.

Best regards,
SmartBot team

October 10, 2024

Je recommande cette application car je la trouve tout simplement efficace, elle me permet de ne pas laisser le client sans réponses, d'obtenir un suivi bien réel, un historique pour mieux comprendre mes clients et surtout cette application est agréable, parfois rigolote vraiment je l'apprécie beaucoup ! Merci infiniment à l'équipe

Chamanisme & Traditions
France
4 months using the app
BestChat replied March 23, 2025

Thank you so much for your kind words, Chamanisme & Traditions! We’re thrilled to hear our app is effective and enjoyable for you. Your feedback truly means the world to us! 😊

February 14, 2026

OMG , its amazing

DA SENSORY
United States
21 minutes using the app
BestChat replied June 9, 2026

Hi DA SENSORY,Your support means a lot to us.

April 23, 2025

Nice

Glittercraft
Netherlands
5 minutes using the app
BestChat replied May 7, 2025

Hey Glittercraft, We're thrilled with your feedback.😊

April 8, 2025

This is the smartest BOT!

Guilty Supplements
Canada
2 minutes using the app
BestChat replied April 18, 2025

Thank you, Guilty Supplements! We’re excited to hear you think our BOT is the smartest! Your feedback inspires us to keep enhancing your experience! 🌟😊

March 19, 2025

wow

Liquid Asia
Hong Kong SAR
28 minutes using the app
BestChat replied March 26, 2025

Hey Liquid Asia,We're thrilled with your feedback.

January 9, 2025

Super good and very well prepared app..

G Entertainment
Hong Kong SAR
About 11 hours using the app
BestChat replied March 5, 2025

G Entertainment, we truly appreciate your kind words! It’s fantastic to know our app meets your expectations. We're dedicated to providing you with the best experience! 😊

November 12, 2024

easy to use and helpful

Generativ Brands
Canada
6 minutes using the app
BestChat replied March 25, 2025

Dear Generativ Brands,
Thank you for your kind words! We're thrilled to hear you find our app easy to use and helpful. Your satisfaction is our top priority.

October 28, 2024

This will help tremendously dealing with unwanted inbox messages

Sonmi Solutions Shop
United States
33 minutes using the app
BestChat replied March 25, 2025

We truly appreciate your thoughts, Sonmi Solutions Shop! It's fantastic to hear our service is making a difference. Thank you for being a valued customer! 🌟