Smile: Loyalty Program Rewards
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Reviews (4,646)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
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Ezra and Andrea has helped me trouble shoot the disappearing Smile widget on my french website. Their response and actions were swift and efficient. Would recommend anyone to use the app! 10/10!
Thanks so much for taking the time to leave such a wonderful review! 😊 I'll be sure to pass your kind words along to Ezra and Andrea, they'll be thrilled to hear they were able to help. We truly appreciate your support and are so glad your Smile widget is working again! 💙
Lynn and the Smile.io Team
So far, so good! We're very pleased with the options available for Smile, and the customer service from Lynn was fast, professional, and polite in helping us get the app up and running smoothly. Smile indeed. :)
Thank you so much for the wonderful review! 😊 It was a pleasure helping you get everything set up. I'm so glad to hear you're enjoying Smile so far, and I truly appreciate your kind words. Wishing you continued success with your loyalty program! 💙
Lynn and the Smile.io Team
Lisa was very helpful and followed up with me to make sure I got the results on my analytics that I needed. I appreciated this because I was really busy with other projects and needed her to check in with me.
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Great customer service! They follow up and are patient!
Patient follow up is something we care a lot about, so it means a lot to read this. Thank you for taking the time to share it. We are glad the experience has been a good one, and we look forward to supporting you as your store grows.
Alex and the Smile.io Team
I am only a small business but I love providing my customers with great support and offers and Smile has helped me do that, I would love to give a shout out to everyone. And to Ezra for his recent help he went above and beyond which I truly appreciated, highly recommend using this app.
Thank you so much for the kind words, and for the shout out to the whole team. Ezra will be thrilled to hear his help stood out to you. Supporting small businesses like yours is exactly why we do this, and we are glad Smile is helping you take care of your customers. Here whenever you need us.
Alex and the Smile.io Team
We have seen a lot of user activity because of this loyalty program. The customer service is great. When we had configuration questions, they helped us solve problems quickly, clearly and efficiently.
Thank you for your review! We're so glad that you've had a great experience with us - we're always happy to assist.
Shelby from the Smile.io Team
We installed this app on both our stores and can honestly say the support team have been incredible. Shout out to Joana and Erin - made it seamless and any issues we had - down to us, not the app - were quickly rectified. The app itself has been great so far - regulars love it and staff have found it easy to sign-up new customers.
Thank you for such a stellar review! We're always happy to help.
The support team is always helpful and quick to respond!
Thank you so, so much for taking the time to leave this review 💖 Always a pleasure assisting you!
Lisa - Smile Team✨
Great app so far (and I'm only using the free version). Love the human support team, Analisa was fantastic. In a time when the AI is taking over support and is completely useless, I really appreciated the human on the other end. Thanks!
This made our day. Real people on the other end is something we have deliberately held onto, so hearing it landed with you is the best kind of feedback. Analisa will be so glad to know she made a difference. Enjoy exploring the app, and do not hesitate to reach out as you go.
Alex and the Smile.io Team
Very solid and practical app. Lynn helps us a lot when we came up with issues.
Thank you for taking the time to leave us this review! We're so glad to hear that you had a great experience Lynn 🤩
Looking forward to continuing to support your success 💖
- Smile Team 🌟
