Smile: Loyalty Program Rewards
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Reviews (4,646)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
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I'm not great at setting up new apps. Thankfully Lynn was enormously patient. Very much appreciated.
So glad you had a great experience with Lynn! Thanks for leaving this review 😊
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Amazing customer service! Every interaction with the team has been helpful, friendly, and quick. We're really excited to start using smile.io on our site and look forward to working with them
Thank you so much for the 5-star review! We truly appreciate you taking the time to share your feedback, and we’re thrilled to hear that you had a great support experience with our team 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Perfetta bellissima come app
Grazie mille per questa bellissima recensione 💖 Siamo felicissimi che Smile vi piaccia così tanto! Non esitate a contattarci se avete bisogno di qualsiasi cosa 😊
Il Team Smile ✨
amazing support.
Thank you so much for the kind words 💖 We’re so happy our team could be there when you needed us! Don’t hesitate to reach out if you ever need anything in the future 😊
Smile Team ✨
I am just trying it out, but the customer service was really helpful in helping me to set it up.
Thank you for giving Smile a try 💖 We’re glad our team could help you get set up, and we hope your rewards program takes off! Reach out any time you have questions along the way 😊
Smile Team ✨
It gives our customers more ways to save money and appreciate us.
Thank you for sharing this, and for sticking with us for over 3 years 💖 It means so much to hear that Smile helps you show appreciation to your customers while giving them more ways to save. Here’s to many more! 😊
Smile Team ✨
Not using it yet (going live today) but the pre-sales experience, onboarding (LOTS of questions from our side) and available features have so far been excellent - top marks, team Smile!
Thank you so much for this lovely review 💖 We’re thrilled the experience has been so smooth, and we hope your launch went wonderfully! We’re here if you have any questions as you get up and running 😊
Smile Team ✨
Everything has been simple to use and gets the job done!
Thank you so much for the 5-star review! 💛 We truly appreciate your support and the time you took to rate us — it means a lot to our team! 😊
- Smile.io Team ✨
It didn't worked had a lot of bugs and dropped my CVR I couldn't request a refund and its more expensive than the revenue that it got
Thank you for taking the time to leave your review here,
I'm sorry Smile didn't work the way it should have, and that a difficult month left you worse off rather than better. That's genuinely frustrating and not the experience we want for your store.
I'd like to help turn this around. Please reach out to our team through the in-app chat and we'll look into the bugs, the conversion impact, and the refund you weren't able to request, and work through it with you directly.
In case we don't hear from you there - I've personally reached out directly via email.
Alex and the Smile.io Team
I love Smile for my web!!
Thank you so much for the 5-star review! We truly appreciate you taking the time to share your feedback, and we’re thrilled to hear that you're loving Smile 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
