Smile: Loyalty Program Rewards
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Reviews (4,647)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
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very helpful staff and made it a smooth experience. Thank you
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with our Support Team 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Erin, went above and beyond to help me solve my problem!
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with the Erin 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Fast and accurate response
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with our Support Team 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
great reviews app. integrating with our store has been a breeze
Thank you so much for the 5-star review! We truly appreciate you taking the time to share your feedback, and we’re thrilled to hear that you're loving Smile 🤩
- Smile Team ✨
Lynn was helpful and responsive!
Thank you so much for the 5-star review! We truly appreciate you taking the time to share your feedback, and we’re thrilled to hear that you had a great support experience with Lynn 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
One of the best apps you can have on your website and the customer service is beyond excellent , I am extremely happy and grateful to Erin , she spent hours helping me, and she was just the best , super knowledgeable, super patient , and so helpful. i totally recommend this app to all e commerce websites out there.
Monica Luz xxx
Thank you for your review, Monica! It's always a pleasure to help someone as lovely as you <3
-Erin (and everyone else at Smile)
What a terrible trash experience. Not only that the app intergration not display the blocks that I needed but it didn't display any blocks at all. I had to contact support to even get the blocks / settings I want it. Not to mention the support person messed up my website and I had to fix my website afterwards because they jumbled up my categories. Terrible app
Thank you for sharing your review and experience here with our team!
We're very confident we can help work through this directly and have reached out to schedule time for an in depth setup and configuration audit with our technical support team.
We look forward to hearing from you - and the opportunity to help make this right.
Alex & Smile.io Team
Thanks Shelby for the excellent customer service.
Thank you for taking the time to leave this review! We're so glad to hear that you had an excellent experience with Shelby 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile.io Team ✨
My customers love the program
Thank you for taking the time to leave this review! We're so glad to hear your customers are loving the loyalty program 💛
- Smile Team ✨
I have been using this app for 9 years and I am extremely happy with it. On the very rare occasions I had to reach for support, the response was quick and effective. Thank you to Cole and Lisa for helping me out with my last request. Umberto - absolute360.co.uk
Hi Umberto,
Nine years, that's amazing! We're genuinely thrilled to have been part of your loyalty journey for so long. It means the world that you've stuck with us, and it's wonderful to hear that Cole and Lisa could help sort things out quickly when you needed them.
Thanks so much for the kind words, Umberto. Here's to many more years of rewarding your customers!
The Smile.io Team ✨
