Smile: Loyalty Program Rewards
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Reviews (4,649)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
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My customers love the program
Thank you for taking the time to leave this review! We're so glad to hear your customers are loving the loyalty program 💛
- Smile Team ✨
I have been using this app for 9 years and I am extremely happy with it. On the very rare occasions I had to reach for support, the response was quick and effective. Thank you to Cole and Lisa for helping me out with my last request. Umberto - absolute360.co.uk
Hi Umberto,
Nine years, that's amazing! We're genuinely thrilled to have been part of your loyalty journey for so long. It means the world that you've stuck with us, and it's wonderful to hear that Cole and Lisa could help sort things out quickly when you needed them.
Thanks so much for the kind words, Umberto. Here's to many more years of rewarding your customers!
The Smile.io Team ✨
This service gets straight to the point and helps us get exactly what we need for our online store. Additionally, Hannah, Analisa, and Shelby in customer service were all very quick in providing help and customized services when our company needed them. Thanks to their efforts, we are one step closer to reaching one of our goals.
Hey Puerto Rico Coffee Hub!
Thank you so much for this amazing review! It's so great to hear that Smile.io has been working well for your store over the past two years. We're especially thrilled that Hannah, Analisa, and Shelby were able to jump in and help you, hat's exactly the kind of partnership we love to build with our merchants.
It's wonderful to know we're helping you get closer to your goals!
The Smile.io Team ☕
I would like to commend the excellent service provided by Lynn. She took the time to understand my concerns and recommended options that were relevant to my specific situation. What stood out was the personalised approach. Rather than providing a generic, one-size-fits-all response, she listened carefully and offered thoughtful solutions that showed a genuine understanding of the customer's needs. It made the entire experience feel valued, reassuring, and customer-focused. Thank you for going the extra mile!
Thank you so much for this wonderful review! 💛 We're thrilled to hear that you had a great experience with Lynn. We'll be sure to share your kind words with her 😊
- Smile.io Team ✨
Excelente herramienta
¡Gracias! ✨ Seguiremos trabajando para que Smile sea aún mejor para ti. - El equipo de Smile
Ezra was everything you could hope for in customer support. Quick to respond. Professional. Great follow up.
Thank you so much.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Ezra 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Excelente
¡Nos alegraste el día! 😄 Gracias por tomarte el tiempo de dejar una reseña; siempre estamos aquí si nos necesitas. - El equipo de Smile
Super easy to work with
Thank you! 💛 Reviews like this keep us building - reach out anytime you need a hand.
- The Smile team
Mise en place hyper rapide et l'équipe est vraiment au top + très réactive ! MERCI :)
Merci beaucoup pour votre avis 💖 Nous sommes ravis que la mise en place ait été aussi rapide et que notre équipe ait pu vous accompagner ! N’hésitez pas à nous contacter si vous avez besoin de quoi que ce soit 😊
L’équipe Smile ✨
Suite à un soucis avec un client, j'ai pu communiquer avec ULLAS qui a pris le temps de m'expliquer le soucis qui existait.
Et de m'avoir donné des suggestions pour modifier l'éligibilité des clients.
Très bonne application et sav très réactif.
Je recommande vraiment.
Merci infiniment pour ce super avis 💖 Nous allons transmettre vos mots à Ullas, il sera ravi de savoir qu’il a pu vous aider à comprendre la situation et à ajuster l’éligibilité de vos clients ! N’hésitez pas à nous contacter si vous avez besoin de quoi que ce soit à l’avenir 😊
L’équipe Smile ✨
