Smile: Loyalty Program Rewards

Smile: Loyalty Program Rewards

Reviews (4,649)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.

September 21, 2026

Einrichtung der APP super einfach, fast keinen Support benötigt. Sonst alles Top bisher! :)

PrintYourDigitals
Germany
8 days using the app
Smile.io replied September 22, 2026

Vielen Dank für die 5-Sterne-Bewertung! Wir wissen es sehr zu schätzen, dass Sie sich die Zeit für Ihr Feedback genommen haben. Es freut uns riesig zu hören, dass die Einrichtung kinderleicht war und bisher alles reibungslos läuft 🙌

Melden Sie sich jederzeit gerne bei uns, falls Sie etwas brauchen! Unser Team ist für Sie da, wann immer Sie uns benötigen 💪

- Ihr Smile-Team ✨

May 15, 2026

Love Smile's loyalty program to give our customers rewards points. I want to give a shout out to Lisa from their support team! They always go above and beyond with their support and Lisa has helped me a few times get things figured out. Even so far as to put together a detailed macro for us to send customers regarding how to redeem their rewards. She truly went above and beyond and I appreciate her assistance, knowledge, and positive vibe so much!

JUST WATER
United States
About 7 years using the app
Smile.io replied May 15, 2026

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

August 12, 2026

The app is great and the support is even better!

Top Deck Gear
United States
Over 2 years using the app
Smile.io replied August 12, 2026

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out in the future if you need anything else!

- Smile Team ✨

August 11, 2026

good so far

El-Muntaha
United States
4 days using the app
Smile.io replied August 12, 2026

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

- Smile Team✨

June 17, 2026

Analisa guided me through the app and she made it so easy for me to understand the application of Smile.io. Thank you Analisa.

MyCern
United States
7 months using the app
Smile.io replied June 18, 2026

Thank you for making it so easy to brighten Analisa's day with this wonderful review!

We're here if you ever need us for anything else.

Alex & Smile.Io Team

June 17, 2026

Lisa was very helpful today with my questions about the Smile Loyalty Program Rewards and answered all my questions very quickly!

Elizabeth Boutique
United States
Over 2 years using the app
Smile.io replied June 18, 2026

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

June 17, 2026

So far the app is working well for us. There were a few questions regarding how the app worked on Shopify POS, but Shelby was quick to answer our questions.

Mammy's Soap Co
United States
About 1 year using the app
Smile.io replied June 18, 2026

Hey Michelle!

Thank you for taking the time to share your feedback with us here. We're always passionate about learning where and how we can continue to improve.

We've reached out directly as well and hope to hear more from you there!

Have a wonderful day,

Alex & Smile

August 10, 2026

I'm sure our customers love redeeming the points for free merchandise on our website.

Patrick Adair Supplies
United States
Over 3 years using the app
Smile.io replied August 12, 2026

Thank you very much for taking the time to leave this 5-star review 💖 We really appreciate it.

Please don't hesitate to reach out in the future if you ever need anything! ☺️

- Smile Team✨

June 16, 2026

Great customer service - our Smile rep and tech team has been greatly helpful!

Canyon Bakehouse
United States
Over 1 year using the app
Smile.io replied June 18, 2026

Thank you for your kind words here!

Please don't hesitate to reach out of there's any more we can help with,

Smile Team

August 8, 2026

Amazing

Kollect Korner
United States
Almost 2 years using the app
Smile.io replied August 10, 2026

Thank you so much for the kind words! We're thrilled you've been loving Smile.io for almost two years now. That kind of loyalty means everything to us, and we're grateful to be part of your store's success.

We're always working on ways to make the app even better, so keep the feedback coming if there's ever anything we can do for you!

The Smile.io Team ✨