Smile: Loyalty Program Rewards

Smile: Loyalty Program Rewards

Reviews (4,649)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.

May 12, 2026

Worked with Shelby today to get things humming along even better... Loving this app and how it works.

More importantly, my customers are loving it too.

Easy to implement, Easy to use, and it can grow with you as your business grows.

Traveling Bags
United States
Over 2 years using the app
Smile.io replied May 13, 2026

Hi Traveling Bags,

What a wonderful review to wake up to. Thank you! Shelby will be so happy to hear they helped get things humming along for you. It means a lot to hear that both you and your customers are loving the experience.

That's exactly what we hope for: something that's easy to launch, easy to manage, and ready to grow alongside your business. Thanks for being part of the Smile community!

The Smile.io Team

June 22, 2026

服务态度很好!
产品的界面配置更应该再灵活一点

同霖记鲜食坊
France
About 1 month using the app
Smile.io replied June 23, 2026

感谢您的好评!很高兴能帮到您。如果您需要任何帮助,请随时联系我们。😊

Shelby - Smile.io 团队

August 5, 2026

best

Divinelight
United Kingdom
About 1 year using the app
Smile.io replied August 5, 2026

Thank you so much for taking the time to leave this 5-star review 💖 We really appreciate it 🤩

Don't hesitate to reach out in the future if you ever need anything!

- Smile Team ✨

August 5, 2026

Bien!

La boutique Hunt Ranch
Canada
6 months using the app
Smile.io replied August 5, 2026

Thank you so much for the 5 stars! 💛 We truly appreciate your support.

- Smile.io Team ✨

August 4, 2026

Lynn was exceptional

HIIT HYDRATION
Australia
7 days using the app
Smile.io replied August 5, 2026

Thank you for taking the time to leave us this 5-star review! We are so glad that Lynn was able to assist. 😊

- Smile Team ✨

August 5, 2026

very professional and quick customer service!

LEIBISH
United States
Over 1 year using the app
Smile.io replied August 5, 2026

Thanks for the 5-star review! 🌟 We’re grateful for your support and always here if you need anything 💛

- Smile.io Team ✨

August 23, 2026

Traduzione in italiano buona , facile ed intuitivo nell’utilizzo anche nel modello free , consigliatissimo

Viola 's Charme
Italy
About 1 year using the app
Smile.io replied August 24, 2026

Grazie mille per le 5 stelle! 🌟 Siamo felicissimi che Smile funzioni così bene per te e per i tuoi clienti.

— Il team di Smile

June 12, 2026

Shelby on Support is very helpful.

VSAVI | E-Liquids | Vape Kits
United Kingdom
About 4 years using the app
Smile.io replied June 12, 2026

Thank you so much for taking the time to leave this review! 💛 We're glad to hear that Shelby was able to help you out today, and we'll be sure to share your feedback with them! 😊

- Smile Team✨

June 11, 2026

Great experience with both the app and particularly the support team. Shout to Ezra and Dayna for their attentiveness and assistance!

MiauMall
Japan
4 months using the app
Smile.io replied June 12, 2026

Thank you so much for taking the time to leave this review! We really appreciate it 💖

- Smile Team ✨

July 30, 2026

Very helpful

CraftTownFabrics
United States
Almost 3 years using the app
Smile.io replied August 11, 2026

Thank you for your review! Please don't hesitate to get in touch if you have any questions or need assistance. 😊

- The Smile.io Team ✨