Smile: Loyalty Program Rewards
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Reviews (4,649)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
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Shelby, thank you so much for your help! I asked a simple question, and you went above and beyond with your response. Your assistance has given our business another step toward success, and I truly appreciate the time and effort you put into helping us. Keep being awesome! Your make a real difference!
Thank you for such a kind review! I am very glad that I was able to assist, please don't hesitate to get in touch again if any questions come up! 😊
- Shelby with the Smile.io Team 💛
客服响应很及时,无论是Ullas 还是Lynn.
Thank you so much for taking the time to leave a review! It's wonderful to know that Ullas and Lynn have made a positive impact on your experience with Smile.io over the past year.
We really appreciate your trust in us and we're excited to keep supporting your loyalty program. If you ever need anything else, please don't hesitate to reach out!
The Smile.io Team ✨
I came into this support chat stressed about a data incident that had broken loyalty links for dozens of our members. Erin was incredible — she pulled up individual transaction histories in real time, helped me realize what I thought were lost points were actually legitimate redemptions, and escalated a technical ticket for the issues she couldn't solve on the spot. She clearly knows this platform inside and out. One of the best support experiences I've had.
Erin is absolutely fantastic, so no surprise here - but we deeply appreciate you taking the time and effort to share your experience here.
Excited to see what Anchored Soul will do with Loyalty from here out.
Alex & Smile Team
So far very well!!!
Amazing customer service! Quick and detailed responses! Thank you to all three that helped me!
Thank you so, so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Super Support, der auch individuelle Lösungen anbietet für kleine Unternehmen :)
Really helpful support team who assisted with my many questions. Thanks Smile!
Thank you so much for the 5-star review! We really appreciate it 💛
If there's ever anything we can assist with as your program grows, our team is just a message away, always here to help 💪✨
- Smile Team✨
So far the app has been good and I’m really impressed with Shelby and her support. She really helped me with questions I had a went above and beyond.
Thank you so much for the 5-star review! We truly appreciate you taking the time to share your feedback, and we’re thrilled to hear that you had a great support experience with Shelby 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Very easy to use and customer support is very responsive.
Amazing customer experience with support!
Thank you so, so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
