Smile: Loyalty Program Rewards

Smile: Loyalty Program Rewards

Reviews (4,649)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.

August 23, 2026

Ullas was great help

KNGDY
Australia
3 months using the app
Smile.io replied August 24, 2026

This made our day! 😄 Thanks for taking the time to leave a review - we're always here if you need us.
- The Smile team

August 23, 2026

Fantastic service helping sort an issue that arose. Thank you

Travel and Tide
Australia
About 5 years using the app
Smile.io replied August 24, 2026

Thank you! 💛 Reviews like this keep us building - reach out anytime you need a hand.
- The Smile team

October 14, 2026

Really happy with Smile so far! We set it up for our physical store using Shopify POS, and everything is working great. We had a small issue with the points calculation at first, but Analisa from support helped us sort it out quickly. Super friendly and helpful support. Definitely recommend!

Schatzkarten Store
Germany
About 4 hours using the app
Smile.io replied October 21, 2026

Thanks so much for this great review 💖 We’re thrilled Smile is working well for your physical store, and we’ll make sure Analisa hears how much her quick help meant to you. Wishing you lots of success with your in-store rewards! 😊

Smile Team ✨

October 10, 2026

buena atención al cliente

FOOD PRINT
Chile
3 months using the app
Smile.io replied October 12, 2026

¡Gracias por tomarte el tiempo de dejar esta reseña! Nos alegra mucho saber que tuviste una buena experiencia con nuestro equipo de soporte 🤩

¡No dudes en contactarnos en el futuro si alguna vez necesitas algo!

- Smile.io✨

August 21, 2026

Una herramienta increible

Frizzlife Latam
Peru
2 days using the app
August 20, 2026

Great app and customer service!

Planet Botanicals
United States
Almost 10 years using the app
Smile.io replied August 21, 2026

Thank you so much for taking the time to leave this 5-star review 💖 We really appreciate it ☺️

Smile Team✨

June 19, 2026

Great and really speedy support; got my issue fixed within the afternoon! thanks guys

Penny Price Aromatherapy
United Kingdom
Over 6 years using the app
Smile.io replied June 19, 2026

Thank you so much for taking the time to leave this 5-star review 💖 We really appreciate it ☺️

- Smile Team✨

August 18, 2026

Excellent!

Aleph Beauty
New Zealand
Over 6 years using the app
Smile.io replied August 18, 2026

Thank you so much for taking the time to leave this 5-star review 💖 We really appreciate it!

Please don't hesitate to reach out in the future if you ever need anything! ☺️

- Smile Team✨

August 18, 2026

Great app, working perfectly

Pinkwax.hu
Hungary
4 days using the app
Smile.io replied August 18, 2026

Thank you so much for the 5-star review 💛 We truly appreciate your support and the time you took to rate us — it means a lot to our team 😊

Don't hesitate to reach out in the future if you ever need anything!

- Smile.io Team ✨

August 18, 2026

Shelby helped me through some stuffs and analysis.

SRI Labs
United States
5 months using the app
Smile.io replied August 19, 2026

Thank you so much for the kind review! ⭐ We’re happy to hear that Shelby was able to help with your questions and provide the analysis you needed. We’ll be sure to share your feedback with her!

— Lynn and the Smile Team ⭐