Smile: Loyalty Program Rewards
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Reviews (4,648)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
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Customer Service is amazing! They answer very quickly and have always helped me learn how to use the app for my business. I am a new user of Smile and have alredy had my own customers enjoy the app. Jade was very helpful in helping me resolve an issue I was having in using the app. Thank you guys for a great product.
Thanks for leaving us a 5-star review!
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Lynn was friendly and helpful!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Excellent support. Thanks for the quick and thorough response to a tricky technical question.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Shelby and Angie were both very helpful when I contacted customer service. We love the app, thank you!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Andrea was awesome helping me figure out the latest update! Appreciate her help. Love this feature with the rewards point being on POS.
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
They have been great! They are very helpful and always respond in a timely matter.
Thanks so much for taking the time to rate us 5 stars! 🤩
Very helpful customer service. Very quick to respond to questions and help you get your rewards set up.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Staff are super friendly and accommodating!
We appreciate this review so much as we pride ourselves on having friendly and accommodating staff so glad you think so too!
Great service and excellent communication! Lynn was able to help us resolve our concern. Highly recommended!
Thank you for leaving this review! We are thrilled you had great service from Lynn.
We used Smile for a few years now, excellent reward system, easy to set up, manag,e and use for customers. UI and UX are super friendly. Customer Support Shelby was wonderful in helping me with inquiries.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions or need any assistance 🙂
- Smile Team ✨
