Smile: Loyalty Program Rewards
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Reviews (4,647)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
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Very helpful customer service when I had a points issue, solved quickly and efficiently!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Support was great and met my expectations! Angie, Lynn, and the rest of the Smile team were da-bomb-dot-com as usual!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
I spoke to Hannah from the Smile.io customer support team and Hannah was such a gem!! She explained everything to me, helped me with my MILLION questions and was able to guide me through the set up process. Thank you Hannah! It was such a pleasure and delight working with you. If I require help again, I sure look forward to connecting again!
Thank you so much for taking the time to leave this lovely review! We are so glad you had a lovely experience with Hannah and we look forward to watching your program thrive.
I had the pleasure of working with Shelby and Ezra from the Smile.io support team, and I couldn’t be more impressed. Shelby was incredibly helpful, quickly forwarding my request to the team, and Ezra from the Smile Support Team responded promptly with a solution that worked perfectly. Thanks to their clear communication and swift actions, we were able to resolve the issue in no time. A big thank you to both Shelby and Ezra for their excellent support!
Thank you for taking the time to leave us a review and for such kind words! It was great working with you. ☺️
- Shelby
Smile.io's Customer service was best of the best. Shelby was quick, responsive, helpful, kind. Thank you!
Thanks for leaving a review!
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Being billed after i cancel the subscription!
Thank you for sharing your concerns with us! A member of our billing team has already reached out to you and resolved the issue.
Customer support is very attentive.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Shelby was quick and super helpful on the support and the integration was seamless
Thank you so much for taking the time to leave this review! We really appreciate it 💖
The app is generally very easy to use with a decent UX, although Smile's customer service is incredible. Lynn has been very helpful and super responsive, assisting us with any errors that we've come across or questions we've had.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Very reactive and helpful when contacted.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
