Smile: Loyalty Program Rewards
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (4,647)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.
Refine
-
By rating
Shelby was amazing. Provided detailed answers to my concerns.
So glad Shelby was able to assist you and thank you for your lovely review!
Lynn was incredibly helpful and very friendly. So much appreciated!
Thanks for leaving a review! We agree that Lynn is indeed awesome 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Joana has been very helpful with my questions, would recommend to anyone interested in improving your retantion rate.
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Joana 🤩
I had a question about integrating the app on my POS and Shelby responded quickly and was very helpful
So glad Shelby was able to assist you and thank you for your lovely review!
Shelby was very patient and very helpful, directed me to exactly what I needed. Thanks Shelby!
Updated to add: Lynn was attentive to my needs and got everything sorted out quickly!
Updated: Lisa really went out of her way to ensure our business needs were met. Thank you!
We smiled reading this review! Thank you so much :)
I was working with Joana Jacome on trying to redeposit rewards for my customers and she was very responsive to show me how to do it. And problem solved!!
Love this company to reward loyalty to my customers!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Smile Team ✨
Easy to use, with helpful customer service
Thank you for your review. Our support team have reached out to see if there is anything else we can assist you with :)
We've been using it for a few years, and it works well, no hassles. Their support is also quick and friendly.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Smile Team ✨
quick, friendly response and helpful and relevant content to guide me through troubleshooting. Thank you, Lisa!
We smiled reading this review! Thank you so much :)))
Great customer service, my question was answered within an hour and issue was solved efficiently. My advisor was Lisa.
We are so glad Lisa was able to assist you quickly, hope you enjoy the app :)
