Reviews (241)

Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and start generating revenue quickly, even without technical skills. They highlight strong abandoned cart recovery via WhatsApp/SMS, higher conversions, and more repeat purchases. Automated flows for welcomes, COD confirmation, order updates, and follow-ups save significant manual work. Many use it as a multi-channel communication hub and praise the reliable delivery, clear analytics, seamless Shopify integration, good value pricing, and highly responsive support.

March 22, 2021

The app is very easy to use and in case of any queries/issues, the customer care team is very helpful in resolving any queries asap.

Tresmode
India
About 1 month using the app
July 30, 2019

it is absolutely great app for startup business,Reasonable pricing.Thanks Onjection,very nice customer care service.Highly recommended.

Boutique Dheu
India
2 months using the app
July 31, 2019

I used this app to send messages to my buyers at the real time. Thank you for all your support. Issues are cleared up within 24 hours.

JANAKALYAN HOMEOPATHY
India
4 days using the app
February 25, 2021

Create customer service and prompt response!! The first app we started using and it continues to remain in auto mode since then. Love it

TULO BABY
India
About 1 year using the app
June 23, 2022

This is a must-have app. I have been using this app since the last 60 days and getting good conversions. The Support is also very good !

ElectroMusic Network
Israel
2 months using the app
June 15, 2023

Good App for Text Message Notification to Customers. Pricing is also economical , whatsapp and text notification all together in one app.

Jaibros
India
About 2 years using the app
July 8, 2019

Nice app, no problems faced till date. I have been using for almost a year now. Have got many abandoned carts orders reconfirmed because of the app.

Vedic Spoons
India
10 months using the app
September 10, 2021

Customer support is very good, payment wasn't processing through Shopify.. Nitesh provided end to end solution to our problem and was extremely helpful..

Nayesha Oil Mills
India
About 1 month using the app
Edited April 3, 2019

Been using it for a few days. Works well except it keeps sending abandoned cart messages to my own number beyond the number of days I have in my settings.

The Black Canvas
India
9 days using the app
May 9, 2022

Looks like a company of fraudsters. Everyday you discover a new hidden charge. Dont recommend at all There are better apps in a fraction of cost available

ToyMonkey
India
10 days using the app
Shipway replied May 9, 2022

Hi Team,
We apologize for any inconvenience caused to you.
Our pricing is very transparent, and there is no hidden pricing at all. And we have just recently add another premium plan by adding new features.

"fraudsters" is a very strong word and its very demotivating, we strongly object to it.
We really wished, you could have written a review after using our services.