Reviews (242)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is easy to set up and start generating revenue quickly, even without technical skills. They highlight strong abandoned cart recovery via WhatsApp/SMS, higher conversions, and more repeat purchases. Automated flows for welcomes, COD confirmation, order updates, and follow-ups save significant manual work. Many use it as a multi-channel communication hub and praise the reliable delivery, clear analytics, seamless Shopify integration, good value pricing, and highly responsive support.
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Its a very good app for sending abandoned cart notifications and order notifications.. price is fair enough. Sms to india should be slightly lower price.. but overall the app is fantastic.
Thanks for your kind words. It means a lot to us. We will work on your feedback.
Stay tuned for some exciting features ahead!
I was looking for such an app for a long time but did not find a suitable. This one is the perfect choice for order and cart abandonment notification. Pricing for India is also reasonable.
Great app to have on Shopify to drive customers to your website.Also helps you a lot to update your customers about the order status, tracking details etc.that too all automated ! Go for it !
We are using this app for abandoned cart SMS notification & SMS marketing and its been great. It has improved our cart recovery rate. The support team is too good, they are always ready to help us.
One of the best experience i have had with this app. Their support and response team is par excellence. Especially Ms. Sneha Patil, she is very supportive in solving all sorts of queries. Highly recommend!
I have been using the app for several months. It works smoothly. And I can see that have already sent many sms for my customers. So it’s a helpful app that can aid the abandon cart emails of Shopify. Best of luck !
Currently working our way through the features. We love the idea of our customers being reached on their mobile device. This is where the bulk of our traffic resides. Appreciate receiving admin text messages. Thanks!
Application not operational at all, I want a refund of $ 30, none of my clients have received order confirmation sms, or any other.
I send emails to support and nobody answered me!
I require a full refund of payment for SMS.
Scam!
We are sorry for the inconvenience.
we had already connected with you regarding the refund on Email and we are waiting you to respond. Please respond to mail as soon as possible so that we help you out with this issue.
Regards
Team Shipway
We are big fans of SMS for our store Skin Care By Suzie http://skincarebysuzie.com. This app works well and the use of the Abandon cart feature is a plus. No problems in setting up or using. Support responded quickly to our questions.
I use this app for SMS order notifications and SMS marketing.
The customer database is very easily pulled and classified for marketing and the customer service is great in terms of support for adding headers and credits to your account.
