Reviews (241)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is easy to set up and start generating revenue quickly, even without technical skills. They highlight strong abandoned cart recovery via WhatsApp/SMS, higher conversions, and more repeat purchases. Automated flows for welcomes, COD confirmation, order updates, and follow-ups save significant manual work. Many use it as a multi-channel communication hub and praise the reliable delivery, clear analytics, seamless Shopify integration, good value pricing, and highly responsive support.
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Really good experience with the app. It’s easy to use, the interface is simple, and everything works smoothly. Overall, a convenient and useful application.
We have had a great experience using ConvertWay for WhatsApp and SMS customer communication. The platform is easy to use, and setting up campaigns and automation flows is simple and efficient. It has helped us stay connected with customers and improve engagement significantly. The support team / KAM is also very responsive and helpful whenever assistance is needed. Overall, it's a reliable solution for customer communication and marketing automation. Highly recommended !
Great WhatsApp marketing app! It's easy to use, reliable, and has made it much simpler to manage and send campaigns efficiently. The features are useful and the overall experience has been smooth.
We’ve had a great experience using Convertway. The onboarding was smooth and the platform is very easy to use. A big thank you to team for being supportive and available when needed.
We saw improvements in conversions, abandoned cart recovery, which made a real impact on our revenue.
Highly recommended for brands.
Excellent platform with smooth performance and easy integration. The automation features work really well and help improve customer engagement and conversions. The support team is responsive and helpful whenever assistance is needed. Special thanks to Jyoti for her continuous support and assistance throughout the process. Overall, a reliable app for marketing and order management.
Convertway has really improved our conversions, especially with abandoned cart recovery. The WhatsApp and SMS marketing works great, and Shopify integration is seamless. Easy to use, reliable delivery, and helpful support—overall a great tool for boosting sales.
I’ve had a positive experience using The ConvertWay for customer communication via WhatsApp and SMS over the past 1 years. Their campaigns and automation flows have helped me engage better with my customers. The KAM team has also been quite responsive and supportive whenever I’ve needed assistance
Very easy to set up and use. We’ve seen solid improvements in conversions and repeat purchases through WhatsApp automation. What really stands out is the support team—they’re always available to help, no matter what. We say this after trying out other tools available in the market! Easily one of the better tools out there for retention and engagement.
The platform is smooth, easy to use and has really helped us improve customer engagement and conversions for our Shopify store. The automation flows, WhatsApp marketing features, and support team are excellent.
Setup was simple, performance is great. Highly recommended for any eCommerce business looking to scale customer communication and sales efficiently.
Great work by the ConvertWay team
Using ConvertWay for WhatsApp automation has been a great experience so far.
The API is smooth, reliable, and easy to integrate. We’re running multiple flows (like abandoned cart and retargeting), and delivery has been consistent without issues.
Special mention to Dhananjay — super helpful and responsive whenever we needed support.
Overall, a solid platform if you’re serious about scaling WhatsApp marketing.
