Reviews (242)

Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and start generating revenue quickly, even without technical skills. They highlight strong abandoned cart recovery via WhatsApp/SMS, higher conversions, and more repeat purchases. Automated flows for welcomes, COD confirmation, order updates, and follow-ups save significant manual work. Many use it as a multi-channel communication hub and praise the reliable delivery, clear analytics, seamless Shopify integration, good value pricing, and highly responsive support.

January 8, 2025

Convertway is a great platform for Whatsapp SMS and marketing! We use it for COD confirmation, updating our customers about their order status and Whatsapp marketing. It really helped us scale our business and communicate with the customer in the most accessible way!

Also shoutout to the team for always helping us out and being super supportive!

The Classy Kitchen
India
2 months using the app
December 30, 2024

We’ve been using the Convert Way app for a while, and I’m genuinely impressed! It’s incredibly user-friendly and delivers quick, efficient results. What stands out the most, though, is the exceptional customer service. The team is always responsive, helpful, and genuinely friendly whenever I have a question or need assistance. It’s refreshing to interact with a company that truly values its users. I highly recommend giving this app a try!

Nitnaya
India
17 days using the app
December 20, 2024

As a small business owner, taking my business to the next level has been a mix of excitement and uncertainty. Managing everything alone often felt overwhelming, and I constantly wondered whether I could automate WhatsApp. That’s when I got to know about Convertway. And, they have made my task easier and made the automation happen.

Their support, guidance, and expertise have made a world of difference, transforming what once felt daunting into a journey filled with confidence and growth. I couldn’t be more grateful to have found such an incredible platform that genuinely cares about helping businesses like mine thrive

Truly Traditionals
India
20 days using the app
December 10, 2024

We’ve been using TCW for our SMS Marketing & WhatsApp campaigns, and the results have been fantastic! The platform is user-friendly, allowing us to connect with our customers quickly and effectively. The engagement rates have exceeded expectations, and the customer support team is always available to help. Highly recommend TCW for businesses looking to enhance their communication strategies.

Trajectory
India
10 days using the app
October 1, 2024

I've had a great experience using TCW Convert Way for our WhatsApp campaigns, order confirmation messages, and follow-ups. The app is user-friendly and highly efficient in managing customer communication. A special mention to Mr. Ansh, who has been incredibly helpful and coordinated with us throughout the process. Highly recommend this app for seamless customer engagement!

TelaNaari
India
7 months using the app
September 27, 2024

I’ve been using the Convert Way app for a while now, and I’m really impressed! It’s super easy to use and gets the job done quickly. What I love most, though, is how helpful and friendly the employees are. Anytime I’ve had a question or needed assistance, they’ve been quick to respond and genuinely cooperative. It’s refreshing to deal with a company that actually cares about its users. Definitely recommend giving this app a try!

Viraasat - The Legacy
India
7 months using the app
September 25, 2024

This is one of the best WhatsApp marketing tools available for the Shopify platform. The app is user-friendly and highly recommended for businesses of any size. The onboarding experience with TCW was exceptional from start to finish. They provided thorough support and ensured top-notch customer service even after the onboarding process. We were assigned a dedicated manager who has been incredibly helpful in addressing any issues that arose. Overall, their service is extremely well-organized and professional.

Nyassa
India
2 months using the app
September 18, 2024

We have integrated The Convert Way app to our Shopify store and the results are amazing.

In the span of a month we got 300+ new customers and we are able to retrieve 10 customers from the abandonment cart in just 2-3 weeks.

Their flows and campaigns are very effective and easy to understand and implement. It's very useful and totally worth it!

skinskauk
United Kingdom
About 2 months using the app
August 29, 2024

The service has been fantastic! We've significantly increased our overall website conversion rates by utilizing multiple flows provided by Convert Way. I've been using it for my business for the past 3-4 months, and the results have been impressive.

Additionally, Tushar from the Convert Way team has been incredibly supportive whenever I've faced any issues, ensuring a smooth experience.

We recently upgraded to the Growth plan, which has added even more value to our business.

Hairdoo
India
3 months using the app
August 26, 2024

We’ve been using Shipway’s app and are impressed with its seamless integration. It’s an excellent tool for WhatsApp marketing, providing efficient and effective communication with our customers. The platform’s ease of use and powerful features have significantly enhanced our marketing efforts. Highly recommend it for anyone looking to streamline their WhatsApp interactions

ka53mensclub
India
Over 1 year using the app