Reviews (242)

Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and start generating revenue quickly, even without technical skills. They highlight strong abandoned cart recovery via WhatsApp/SMS, higher conversions, and more repeat purchases. Automated flows for welcomes, COD confirmation, order updates, and follow-ups save significant manual work. Many use it as a multi-channel communication hub and praise the reliable delivery, clear analytics, seamless Shopify integration, good value pricing, and highly responsive support.

April 29, 2026

We’ve had a great experience using Convertway so far. The onboarding was smooth and the platform is very easy to set up and manage. A big shoutout to the team for being incredibly supportive and always available when needed.
One of the standout results for us has been the improvement in conversions—we saw a noticeable uplift in abandoned cart recovery, which made a real impact on our revenue. Highly recommended for brands looking to scale efficiently.

GetMyMettle
India
Almost 3 years using the app
April 23, 2026

Easy to use and requires minimal effort, We have seen repeat purchases increase by around 15% which is exactly what we were aiming for. Highly recommended for other brands, The team has been seamless, responsive , and quick to assist.

Ayurssentials
India
3 months using the app
April 22, 2026

Great product with exceptional customer support—far better than any other retention tool we’ve used. We’ve tried multiple tools in the past, but none matched the level of support provided here.
A special mention to Preeti Mahajan, who was our point of contact throughout the entire onboarding journey. She was very supportive, responsive, and made the whole process smooth and hassle-free.

URBANPITARASTORE
India
About 1 month using the app
April 22, 2026

We’ve had a great experience with the WhatsApp integration service. The setup was smooth, and the platform works efficiently for our business needs. A special thanks to Preeti ji and her team for their constant support and prompt assistance throughout the process. They were professional, responsive, and ensured everything was handled seamlessly. Highly satisfied with the overall service and would definitely recommend it to others.

women data
India
3 months using the app
April 21, 2026

Our experience with ConvertWay has been very positive. The setup was quick and seamless, and the platform is simple to use. What stood out most was the team as they’re proactive, helpful, and always ready to assist.

A special mention to Preeti, who supported us throughout the onboarding process and made the entire experience incredibly smooth.

We’d highly recommend ConvertWay to other brands.

Adira
India
22 days using the app
July 2, 2026

Helpful and consistent app for overall growth.

Shreeji Foods
India
20 days using the app
April 15, 2026

We’ve had a great experience with ConvertWay - the platform is easy to use and seamless to set up. The team is super supportive and always available, and we’ve seen a noticeable boost in conversions. Highly recommended to other brands!

Zilgi Jewellers
India
About 2 months using the app
May 20, 2026

Convertway has been totally hassle free. It does not lag. Also the team is excellent. We had Priti Mahajan as our POC, she is just too good at solving all your queries.

Sorgen.Co
India
29 days using the app
April 2, 2026

We had a great experience with Convertway, everything was smooth and easy to set up. Big thanks to the team for being super helpful and always available.

The standout was the drop of our Cart abandon—we saw 20% conversion, which have really

Uphaar
India
10 months using the app
April 29, 2026

The team support was excellent, especially Dhananjay sir, who was very helpful and responsive.

anastyaoverseas
India
Over 3 years using the app