Reviews (241)

Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and start generating revenue quickly, even without technical skills. They highlight strong abandoned cart recovery via WhatsApp/SMS, higher conversions, and more repeat purchases. Automated flows for welcomes, COD confirmation, order updates, and follow-ups save significant manual work. Many use it as a multi-channel communication hub and praise the reliable delivery, clear analytics, seamless Shopify integration, good value pricing, and highly responsive support.

April 13, 2020

This app helped us to send notifications to customers and let them know that their produce was ready to be collected - as the general Shopify notifications did not let us modify the sms data. It has been fantastic for that. We have also utilised it once for notifying all of our past customers about an item return and was so much easier than having to individually call them.

O.MY Restaurant
Australia
Over 1 year using the app
January 15, 2021

Nice App for an SMS campaign. Easy to use and the team is very supportive. One thing I am missing here is the dashboard. The app should provide such a dashboard where we can track the SMS status like the number of SMS that got delivered or opted or not delivered. Over all nice and worthy to use.

Axiobio Store
India
About 1 month using the app
June 24, 2018

Awesome app very easy to setup and does what it claims to do

Ravinintl Dev
Egypt
24 days using the app
February 16, 2024

The Convertway Shopify application stands out as an excellent option for SMS Marketing and WhatsApp Marketing. Its intuitive interface makes it incredibly easy to utilize, greatly enhancing the effectiveness of my marketing efforts. Equipped with advanced capabilities such as automation and analytics, it reliably guarantees exceptional outcomes for my campaigns. This resource is essential for individuals seeking to elevate their marketing strategies.

World Kids Channel
United States
About 1 month using the app
March 25, 2026

i have been using this tool for last 7 months and my experience is good and the support team is very nice .most important thing arindambhai is a nice man always stand for help. its great tool for retention marketing.

laserentiqa
India
2 days using the app
October 16, 2026

Athlisis Sports- Speed Strength Success
India
2 months using the app
October 16, 2026

Growgether
India
11 months using the app
April 29, 2026

Jnorss
India
10 months using the app
January 13, 2025

kid1.co
India
4 days using the app
September 16, 2024

Bongswag
India
19 days using the app