Reviews (241)

Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and start generating revenue quickly, even without technical skills. They highlight strong abandoned cart recovery via WhatsApp/SMS, higher conversions, and more repeat purchases. Automated flows for welcomes, COD confirmation, order updates, and follow-ups save significant manual work. Many use it as a multi-channel communication hub and praise the reliable delivery, clear analytics, seamless Shopify integration, good value pricing, and highly responsive support.

August 21, 2024

great team has helped me a lot, especially thanks to Shivani and Ansh.

Booster Water | Water, but better
India
26 days using the app
August 17, 2024

Amazing app. services are nice and very helpful

Foreva Culture
India
5 months using the app
February 9, 2024

It's so easy to use, even if you're not a tech expert. With Convertway, our marketing messages go out smoothly, and we see more people responding. It's made a big difference for our business, and I think it's great for anyone who wants to make their marketing better. Worth trying out!
Fact: Convertway is the best WhatsApp and SMS marketing app

Choker Tales
India
About 1 month using the app
January 18, 2024

I'm truly impressed by the exceptional performance and smooth operation of this application, especially when compared to other apps I've used before. Kudos to the outstanding team behind it. In my opinion, it stands out as the premier application for WhatsApp and SMS marketing, effectively enhancing customer retention. Aryan, their dedicated support member, deserves special recognition for his kindness and assistance. Collaborating with a brand that prioritizes customer respect is truly gratifying. The management has successfully curated an excellent team, and Convertway emerges as a powerhouse – an all-in-one solution for marketing.

FIG Living
India
About 1 month using the app
December 28, 2023

Best SMS And Whatsapp Marketing and Conversion app

Evair Car Perfume
India
8 days using the app
Edited June 21, 2025

The Convertway is the ultimate SMS and WhatsApp marketing app for Shopify, seamlessly integrating both channels. Its intuitive interface, robust automation, and real-time analytics make it a game-changer. With top-notch customer support and security, it's my go-to for boosting conversions. The app excels in retentions and automations, ensuring the highest ROI on campaigns. A must-have for any Ecommerce brand looking to elevate their marketing strategy!

Ambrosial
United Kingdom
Almost 2 years using the app
December 15, 2023

Convertway app provide great assistance for sms and whatsapp purpose.

ALT Fragrances Co.In
India
23 days using the app
Edited October 28, 2025

App Installed since 5 years. In October begiining, mr Akash from Unicommerce was doing some setting on Shipway from his end and then in the October billing, first time we were charged something. We request you to please refund the entire amount (₹3,189.78) charged.

Joy Global
India
About 7 years using the app
February 9, 2024

Excelente atención al cliente, muy contento con el servicio.

Art di Cacao
Mexico
6 days using the app
April 29, 2026

The ConvertWay has been a useful tool for reaching customers through WhatsApp and SMS. Over the last two years, it has helped me improve customer engagement through its campaigns and automation features. The KAM team has been responsive and supportive throughout.

Blue Buddha
India
Over 1 year using the app