Reviews (244)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and start generating revenue quickly, even without technical skills. They highlight strong abandoned cart recovery via WhatsApp/SMS, higher conversions, and more repeat purchases. Automated flows for welcomes, COD confirmation, order updates, and follow-ups save significant manual work. Many use it as a multi-channel communication hub and praise the reliable delivery, clear analytics, seamless Shopify integration, good value pricing, and highly responsive support.

March 30, 2025

I have been using this app for sometime and it works wonders.

DoubleHorse
India
5 months using the app
December 31, 2024

As a small business owner, I'm always looking for efficient, effective tools to help me connect with my customers and boost sales. "The Convert Way" for WhatsApp has truly been a authentic tool in the way I approach marketing campaigns. Here's why:

1. Ease of Use:
One of the standout features of The Convert Way is its user-friendly interface. Even if you're not a tech expert, you can easily set up campaigns and start using it right away. The platform offers intuitive step-by-step guidance, making it simple to integrate with WhatsApp and start building lists, automating messages, and tracking results.

2. Powerful Automation:
What I love most is the ability to automate WhatsApp campaigns. The Convert Way allows me to set up triggered messages based on user behavior or predefined schedules. Whether it’s sending a welcome message to new subscribers or reminding customers about abandoned carts, the automation has saved me so much time.

3. Personalized Messaging:
Personalization is key in building strong customer relationships, and The Convert Way takes this seriously. The tool allows for highly personalized messages, using customer names, preferences, and past interactions. This level of customization helps me create more engaging and relevant content for my audience, which ultimately leads to higher conversion rates.

4. Lead Generation & CRM Integration:
The tool integrates seamlessly with CRM systems, making it easy to import and export contacts. I can segment my audience into specific groups, target them with personalized campaigns, and track the performance of each campaign. This has significantly improved my lead generation efforts and conversion tracking.

5. Performance Analytics:
The Convert Way provides detailed insights into campaign performance. I can monitor open rates, click-through rates, and other essential metrics to gauge the success of my campaigns. This data-driven approach helps me tweak my strategies to maximize engagement and ROI.

6. Excellent Customer Support:
Whenever I've had questions or needed assistance, the support team has been incredibly responsive. They offer quick troubleshooting and even provide resources like tutorials and guides, ensuring you get the most out of the tool.

Conclusion: If you're looking to take your WhatsApp marketing to the next level, I highly recommend "The Convert Way." It's an intuitive, powerful tool that automates much of the process while allowing for deep personalization and performance tracking. Whether you're a small business or a larger company, it can help streamline your marketing efforts and improve conversions.

Zenpure Bharat Pvt Ltd
India
18 days using the app
December 27, 2024

For e-commerce businesses looking to scale, automation is key—especially for managing order alerts and running cost-effective marketing campaigns. Convertway is the perfect tool for the job! As users for just a month, we’re already impressed and highly satisfied. Kudos to the TCW team!

Madras Sarees
India
20 days using the app
December 11, 2024

Really good for automating campaigns

The Trost
India
2 months using the app
December 11, 2024

The Convert Way app has been a breeze to set up, thanks to the exceptional support from their team, especially Shivani. She guided me through the installation process and helped configure everything seamlessly, making the initial setup stress-free. Although I haven’t had the chance to fully explore the app’s impact on sales yet, their customer support has already left a positive impression. Highly recommend their team for their prompt and friendly assistance!

Dense Design
India
13 days using the app
December 6, 2024

We have had an amazing experience working with The Convert Way. Their services are top-notch, delivering exceptional results every time. They understand our needs perfectly and provide tailored solutions that exceed expectations.

The support team deserves a special mention – always responsive, professional, and ready to assist at any time. It’s rare to find a company that combines quality services with outstanding customer care.

Highly recommended for anyone looking to elevate their marketing efforts!

Corebolics
India
6 days using the app
November 30, 2024

We recently integrated the TCW WhatsApp Marketing app into our Shopify store, and I couldn’t be more impressed with both the app's functionality and the support provided by their team. The app is user-friendly, packed with features, and has proven to be a valuable addition to our marketing strategy.

A special mention goes to Shivani, our relationship manager, who has been exceptional throughout the entire process. From addressing our queries with patience to mitigating concerns effectively, Shivani went above and beyond to ensure we had a seamless onboarding experience. Her demos and walkthroughs were not only insightful but also tailored to our business needs, making the implementation smooth and efficient.

If you’re considering a WhatsApp marketing solution for your Shopify store, I highly recommend TCW—not just for its robust features but also for the incredible support team that stands behind it.

Ayurescue
India
10 days using the app
September 27, 2024

Nice App. Good customer support.

artmansha
India
Over 1 year using the app
September 18, 2024

I’ve been using this WhatsApp marketing app for my Shopify store, and it’s been a game-changer. Highly recommend it for anyone looking to improve their marketing strategy!

Mymerchandize
India
11 months using the app
August 28, 2024

Good Services

Speedy
India
2 months using the app