Reviews (242)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and start generating revenue quickly, even without technical skills. They highlight strong abandoned cart recovery via WhatsApp/SMS, higher conversions, and more repeat purchases. Automated flows for welcomes, COD confirmation, order updates, and follow-ups save significant manual work. Many use it as a multi-channel communication hub and praise the reliable delivery, clear analytics, seamless Shopify integration, good value pricing, and highly responsive support.

May 15, 2019

70% people doesn't use email as checkout information now.
SMS as abandon cart recovery is a very good choice.

DGI宅時光/眼鏡日嚐
Taiwan
20 days using the app
November 22, 2017

Service is Good but with us issue is that they should allow multiple mobile number in admin number panel so that 2 or 3 admin running a business get notified

Farmersstop
India
About 22 hours using the app
April 16, 2020

We used the app to professionalise our business. It was extremely easy to set up. Support was very quick in getting back to me as I had a small request. Éxcellent app.

Greenphones
Norway
5 days using the app
June 8, 2017

Great app, so far lowest price for sms in India with sender id
I recommend this app for all users, who are looking for sms services in India
We even get sender id in India

Zest Pics
India
2 days using the app
Edited November 8, 2019

SO FAR SO GOOD, IN 7 DAYS I RECOUPED 332.93 USING A DESIGNATED PROMO CODE IN THE SMS ABANDONED CART SMS CAMPAIGN BEING SENT OUT. WAY MORE EFFECTIVE THAN EMAIL IN JUST 7 DAYS. BRILLIANT IDEA, MY ONLY SUGGESTION TO THE DEVELOPERS DO NOT GET COMPLACENT. KEEP MAKING THIS APP BETTER, ESPECIALLY THE SMS MARKETING TOOL... YOU'RE ON TO SOMETHING HERE

Godsofmankind
United States
Over 1 year using the app
December 8, 2019

Its very useful and easy to set up. My abandoned check out rate now is lower by 20%. This is a must use app. Money worth!

Bagsik
Philippines
7 days using the app
February 23, 2022

Pure SCAM and waist of Time & money I pay +60$ better use Klavyio it's 1000 times better, this application not work at all, have try to contact support multiple times and they promise to fix those bugs, CAN NOT even sent TEST SMS to myself, Extremely suspicious results of Delivery for SMS.

EUG FASHION
United States
2 months using the app
Shipway replied March 1, 2022

Hi Team,
This is not the kind of experience we want our customers to have. We are really sorry for the inconvenience caused to you.
As we can check, the delivery rates of your campaign is more than 90%. Eve in that case our team has also offered you the full refund.

We have been trying to reach you, but there is no response. We request you to please give us one more chance to serve you.

June 30, 2026

this is the worst application. They never pay 200 usd and Customer service representatives did not answer me.

SERFBRANDS
Türkiye
About 18 hours using the app
March 30, 2025

I have been using this app for sometime and it works wonders.

DoubleHorse
India
5 months using the app
December 31, 2024

As a small business owner, I'm always looking for efficient, effective tools to help me connect with my customers and boost sales. "The Convert Way" for WhatsApp has truly been a authentic tool in the way I approach marketing campaigns. Here's why:

1. Ease of Use:
One of the standout features of The Convert Way is its user-friendly interface. Even if you're not a tech expert, you can easily set up campaigns and start using it right away. The platform offers intuitive step-by-step guidance, making it simple to integrate with WhatsApp and start building lists, automating messages, and tracking results.

2. Powerful Automation:
What I love most is the ability to automate WhatsApp campaigns. The Convert Way allows me to set up triggered messages based on user behavior or predefined schedules. Whether it’s sending a welcome message to new subscribers or reminding customers about abandoned carts, the automation has saved me so much time.

3. Personalized Messaging:
Personalization is key in building strong customer relationships, and The Convert Way takes this seriously. The tool allows for highly personalized messages, using customer names, preferences, and past interactions. This level of customization helps me create more engaging and relevant content for my audience, which ultimately leads to higher conversion rates.

4. Lead Generation & CRM Integration:
The tool integrates seamlessly with CRM systems, making it easy to import and export contacts. I can segment my audience into specific groups, target them with personalized campaigns, and track the performance of each campaign. This has significantly improved my lead generation efforts and conversion tracking.

5. Performance Analytics:
The Convert Way provides detailed insights into campaign performance. I can monitor open rates, click-through rates, and other essential metrics to gauge the success of my campaigns. This data-driven approach helps me tweak my strategies to maximize engagement and ROI.

6. Excellent Customer Support:
Whenever I've had questions or needed assistance, the support team has been incredibly responsive. They offer quick troubleshooting and even provide resources like tutorials and guides, ensuring you get the most out of the tool.

Conclusion: If you're looking to take your WhatsApp marketing to the next level, I highly recommend "The Convert Way." It's an intuitive, powerful tool that automates much of the process while allowing for deep personalization and performance tracking. Whether you're a small business or a larger company, it can help streamline your marketing efforts and improve conversions.

Zenpure Bharat Pvt Ltd
India
18 days using the app