Reviews (241)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is easy to set up and start generating revenue quickly, even without technical skills. They highlight strong abandoned cart recovery via WhatsApp/SMS, higher conversions, and more repeat purchases. Automated flows for welcomes, COD confirmation, order updates, and follow-ups save significant manual work. Many use it as a multi-channel communication hub and praise the reliable delivery, clear analytics, seamless Shopify integration, good value pricing, and highly responsive support.
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I’ve had a positive experience using The ConvertWay for customer communication via WhatsApp and SMS over the past two years. Their campaigns and automation flows have helped me engage better with my customers. The KAM team has also been quite responsive and supportive whenever I’ve needed assistance
The ConvertWay is an excellent application for communicating with your customers through Whatsapp & SMS. I have been using TCW since last 1 years and have been able to connect very well with my customers using their campaigns & automation flows. I am particularly impressed by the KAM team of The ConvertWay who are very responsive & supportive for all my queries.
We have had a great experience using ConvertWay for WhatsApp and SMS customer communication. The platform is easy to use, and setting up campaigns and automation flows is simple and efficient. It has helped us stay connected with customers and improve engagement significantly. Overall, it's a reliable solution for customer communication and marketing automation. Highly recommended !
very nice app..so simple and very effective
Best SMS notification so far, love this app for my shop.
Good to go for beginners. Easy setup and has worked well for me so far :)
I am using there shipway app and there customer service is very good they are very professional in terms of resolve the query.
We have been using their services for past 1 year and we have really liked it. Their Customer support is very good & supportive.
Great app! Solved all our SMS automation problems. I would definitely recommend this to all other Indian store-owners. Very competitive pricing too.
I really like all the options it has for notifications.Would it be possible to make email notification available on this app instead of sms and free of charge?
