USO: Ultimate Special Offers

THTC Clothing has been a client of Supple's Shopify apps for coming up to 3 years. Seeing the evolution of 'Buy X' to Ultimate special offers is amazing. User problems seem to get put into a methodical development timeline and addressed in a very timely manner. Really impressed by all the new features now available - and the fact you can run special offers AND exempt discount codes, without having to mess around with the theme, is just amazing.

Customer service is exemplary - Marius is great and to-the-point. The Supple Apps team is - in our opinion - one of the best app development teams, that can be afforded by small and medium-sized businesses.

Can't recommend this app enough to anyone looking for a swiss army knife discount app. Worth every penny.

The name of this app is really right. In a single app, and in one place you can find all the most important and advanced functions to handle the promotions on the site.

The application has very sophisticated features, but it has the great advantage of being very simple and iuser friendly. I'm still practicing with it, but I think this could be the killer app that solves the problem with using coupons eliminating the friction in the use of them by the visitor and increasing therefore the sales volume.

I have to give a big thank to all the guys of the development team: I was fortunate to have been inserted as beta tester in the launch of the app, and developers are implementing with great precision all my requirements. I could not really ask for more.

I think this is really the definitive app for promotions.

Best $49/month I`ve ever spent hands down. This APP opens my shop up to unlimited capabilities. It integrates to my theme seamlessly without any coding and does not duplicate items to mess up your inventory. "Buy X Get Y" allows me to run sales I was never able to do online. "Volume Discount" pricing gives me options to sell items at a bracketed price break with the additional option of only allowing a selected customer with appropriate tags to see it. My special contract customers can now buy items at a fixed discount or fixed price right on very same website where regular customers does not have access to. "Upsell/CrossSell" lets me suggest related items or accessories where it wasn't possible before. A few features just to name a few. I am speechlessly impressed with the capabilities. You won't be disappointed, Thank you Marius and the Supple Apps team!

During the process of building a site for a Fortune 500 company, we studied 30+ apps related to promotion campaign management. Our ideal app should support the following patterns of promotion campaign. (1) buy A with discount type.
(2) buy A and B with discount type.
(3) buy quantity A with discount type.
(4) buy A over amount with discount type.
(5) buy A, get C with discount type.
(6) buy A, get C with discount type in next purchase. Ultimate Special Offers came out at the top of the list for several reasons. (a) User interface compatible in style with Shopify native user interface.
(b) Able to support most of our target campaign management patterns.
(c) Speedy support from the team led by Rob. The support team helped to identify incompatibility with another app and rectify the situation to allow us to proceed with the testing of USO. All in all, it has been a pleasant experience working with the USO team.

This app is truly a cornerstone of the two online stores I have. I've been using it on the first store for a number of years now, before it was a Pixel Union product, and recently added it to my second store. I can confidently say that it's on my top 3 favorite apps list. Not only do I use it to run complex sale campaigns with bundle and upsell offers, but I also use it to manage wholesale orders with tiered pricing only available to tagged customers. The way it integrates with the store's style is very nicely done. It's been relatively easy to customize where widgets and notifications are shown, even for someone with little coding background. When I've need help, the folks at Pixel Union always respond promptly and thoroughly. They helped me sort through app conflict issues a number of times, even when their app isn't the one causing the problems. Both the app and the people at Pixel Union have earned this 5-star rating.

I'm not usually one to write reviews and have a lot of apps in my store but this one has really impressed me.

1) Integration: It worked out the box, no coding or special integration was needed for my theme which is a great start.

2) Campaign Options: The options are great and should cover most people's sale campaign needs from straight discounts with $ or %, BOGO, quantity breaks and more. Implementing them is pretty straight forward and quick to action; a few clicks and essentially you're ready to roll

3) Sales Process: There are little things that have done that keep the user informed of the discount they have received or pops and comments in the cart to encourage your customer to action the specific promotion and simply buy more.

4) Pricing: Some may look at it and think it's a little pricey but even for smaller sized stores the break even point on the monthly subscription should be pretty easy to get to. You only need it to generate a few extra sales / upsells and it pays for itself.

Try the 10 day free trial and have a play is probably my best advice.

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Sole Central Australia
https://solecentral.com.au

Overall, the app is good. Support is super responsive. There are a few shortfalls that cause our company not to be able to operate optimally and one might need to consider. 1. When giving away a free product with the order, the free product can not simply be added to the cart automatically. The shopper needs to see a popup in the shopping cart/checkout where they need to click add to cart or a skip button. It looks sort of like an add, so I might think as a shopper just to close that window. In addition, that popup does not always show up. The developer recognizes this problem and has no way around either issue. I no longer offer free products with orders, because I received too many emails and phone calls from customers that complained that they didn't get the free gift with the order which is because of these issues. 2. You can not use this product together with one time coupons from Shopify. Sometimes, we like to compensate customers for order issues with a one time coupon. Also, we like to reward customers for some task that perform with a one time coupon and we will not be able to do this with this product. Other than these 2 issues, the product has worked well.

I am a bit annoying as a customer but these guys come through every time.

Great app and great service. This is my go-to app for running promotions on our site.

These guys are absolutely amazing support team goes above and beyond to make sure you are fully satisfied.