Reviews (405)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a game‑changer for complex promotions and upsells, replacing multiple discount apps. They use it for volume and tiered discounts, bundles, free gifts, upsell/cross‑sell, stacked discounts, and wholesale pricing, often auto‑applied in cart and scheduled for sales. Visual badges and pop‑ups match store branding. Many praise its reliability, theme compatibility, and fast, skilled support that handles advanced setups and integrations.

April 30, 2020

Hands down the best discount app out there, been using this app for several years and it’s made me bank! Paige at customer service has also been very helpful helping me get their app working with Zipify, thumbs up

Skull Riderz
United Kingdom
7 months using the app
November 15, 2021

Emily was a great help, I had an issue with the cart page not loading the deals. But I contacted the support team and Emily oversaw the issue I had and fixed the problem in a timely manner. Thank you Emily and the developer team

I Love Vapour
United Kingdom
Over 4 years using the app
Orbit replied November 15, 2021

Thanks so much for the review! I'm happy I could help :) - Emily, Support Lead

December 14, 2018

Have used this app for 1+ year to run a wide range of promotions. The updated Shopify Admin UI is excellent and makes it even easier to set up and manage multiple promotions. Additionally, excellent help from their support team whenever we've run into questions. Highly recommended.

Richer Poorer
United States
About 1 year using the app
December 5, 2018

I use Ultimate Special offers on constant basis for free products with purchase. In addition, it is used for occasional sales. Works great every time. I like the scheduling option the most.
They also have great customer service and if any issues come up, they are resolved in a timely fashion.
I highly recommend the app!

UGears US | Ukidz LLC
United States
Over 1 year using the app
October 20, 2017

This app was exactly what we were looking for in order to facilitate our promotions. I had a couple of glitches during the trial and after emailing support a couple of times they helped me to get it working perfectly. Great features, great support!

My only want is that the ability offer shipping discounts with USO discounts!

Skylark Owl
Canada
8 days using the app
Edited January 5, 2022

I love how easy to use this app is! I tried another discount app and it was way more complicated. I'm not a techie girl so any app that works easily and gets the job done is a dream! I've seen a big increase in conversions since adding USO to my website. Also, the support team is awesome and gets back to you right away! Chikahisa Studio

Chikahisastudio
United States
About 4 years using the app
Edited December 5, 2021

The App works great and I enjoy the features and ability to offer many discounts at once, and the support is amazing, but for me it ends up costing ALOT as you pay $1 every time someone takes up an offer. Can't find another app which does all of these offers are once though, but I'm just not sure paying hundreds of dollars a month is worth it?

Mountain Dreads
Australia
8 months using the app
Orbit replied December 3, 2021

Hi there! Our billing is a usage-based pricing model. This means that you’re only paying for the orders using discounts from our app. So while it can be higher in the busier months, you’re never paying for something you don’t use.

For context, we did an analysis of all our users and what they were paying with our previous subscription model, and found that the majority of merchants were paying more on months they had slower sales, like January. We wanted to change to a model that had the merchant’s best interest in mind.

I have sent you an email to chat more in depth about this. I appreciate your feedback! - Emily, Support Lead

November 18, 2021

Pixel Union has always had great support for their apps. The special offers functionality has created entirely new unique revenue possibilities for us due to Shopify's extremely limited discounting options. We've used Special Offers for 3 or 4 years now and never ran into major issues. There are a few nuances to the way we utilize the offers, but have always found ways to work around them. I would recommend both this app and the PU team.

'Merica Clothing Co.
United States
About 2 years using the app
Orbit replied November 18, 2021

This warms my heart! Thank you so much for being a customer of ours for so long. It really means a lot. Best of luck during BFCM! - Emily, Support Lead

Edited May 22, 2018

I rewrite the comment again. It is an good app with many functions and reasonable pricing.

1. A big mistake occurred. They help to fix with short-term solution. Due to short term solution, I am not so confident about it.
2. A minor mistake occurred. They fixed it.
3. They fixed another problem not caused by them.
4. Because it took several days to fix all problems, I asked for extending trial period, they extended the trial.
5. Can't fix a minor mistake, but they said it is the limitation of Shopify. (decimal places of discounted price)

Overall, the support team is helpful. I need to test it further.

Hygge Sweet Home
Hong Kong SAR
8 days using the app
February 5, 2019

Best app ever! So easy to use and it has so many capabilities, I have been using it for about 3 months and love it. Basically you have like 5 apps in just one!
The customer service is also amazing, I needed to get some customization done and they did it right away.
It works awesome as I needed special discounts for specific customers groups and I can also have special offers through the store and promotions like "buy X get X".
The only thing to be aware is that because it generates internal 'discount codes' you can not use it together with your shopify discounts codes. But this is not an app thing is just shopify does not allow you to use more than one coupon at a time.

Papers & Beyond
Canada
3 months using the app