Reviews (405)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a game‑changer for complex promotions and upsells, replacing multiple discount apps. They use it for volume and tiered discounts, bundles, free gifts, upsell/cross‑sell, stacked discounts, and wholesale pricing, often auto‑applied in cart and scheduled for sales. Visual badges and pop‑ups match store branding. Many praise its reliability, theme compatibility, and fast, skilled support that handles advanced setups and integrations.
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This app is very inconsistent and has lots of loopholes that allows customers to receive a much deeper discount than intended, in some instances customers were able to receive 100% discount. In other instances, customer will not receive any discounts at all leading to countless abandoned carts and which results in thousands of dollars in wasted marketing expense because of the advertised incentives are not delivered The support team suggested for us to disable all of the checkout shortcuts and despite following all their instructions, we're still having all sorts of Inconsistent results. This is been going on since 2018. It's time to move on and find a reliable solution that actually works.
I'm sorry to hear you're experiencing trouble! There aren't "loopholes" that cause 100% discounts in the app, this issue must be relating to a conflict of some kind. I have followed up with you via email to resolve this, please check your inbox and respond ASAP! Thank you :)
I've used a lot of apps for myself and for client's websites.
Special Offers is one that I have installed on almost all websites.
The promotions you can do with this app bring back a lot of sales.
And they usually take about 3-5 minutes to activate.
A few clicks and one entire collection can offer bundle deals.
Three more clicks and you are giving away 15% on a specific product variant.
There are a lot of options but all focused on easy promotions.
Installation is usually quite easy too (unlike some other promo apps out there).
We did come up with one hiccup on a new theme that came out and one email to the support team and 12hs later it was all setup and working properly.
Highly recommended for the price!
Been waiting a few days now for a response from the developers. Still waiting to hear back from them
Horrible support, they package their own jquery which screws up the rest of the site, unresponsive on email, massively frustrating. Used to be great until Pixel Union bought this app and it's down hill from there.
We're sorry to hear you're experiencing problems! We haven't found any unanswered emails in our inbox, but we just emailed you. Please let us know when you've received it so we can get this fixed for you ASAP.
Refund amount is always wrong when doing partial (Out of stock) refund back to customer. USO Support replied that they have no control over with how discounts must work on the order. Citing it a Shopify platform limitation.
The app is good, the only issue is we have not been able to oppen the app, it is very hard, it send an error that reads as follows: saso-www.herokuapp.com closed the connection unexpectedly.
As told, the app is good, but we have not been able to use it for the last week or so, sent an email to support got no answear...
Hi there! I checked on your store and was not able to replicate this issue. I've sent you an email to follow up on this issue, please reply ASAP. Thank you!
2019 UPDATE: So we switched credit cards and had to restart the account up. When I checked it, the App would open up to the dashboard fine, but as soon as I paid and renewed my subscription and went to use it, I got a pop-up that stated it doesn't work with my browser and have reset my cache/history, etc... WOW, what a sham!!!!
Still haven't implemented fixed for my concerns from last year...
Too bad, they have something good going, but seems whoever is in charge over there just does not care!!!
This app was so promising... I added it to a theme from the same company and it did not work well together. I uninstalled the theme and reverted to a much less expensive theme (which offers much more) but the app still does not live up to its promises. There is absolutely NO SUPPORT. Not for the app and not for the premium theme. I have tried fixing the issues myself but there is not even good online documentation. Uninstalled and reinstalled several times. Several emails and tickets opened for over a week and ... NOTHING.
Hi there. It seems as though you may not be receiving our emails. There was an initial correspondence prior to this review and then a few follow-ups afterwards. Please check your junk folder to see if our replies ended up there. Thank you!
The issue has now been resolved and back working as it should so a thank you for that.
Been using for a while now with no issues at all. HOWEVER ITS STOPPED WORKING AND LOSING US ££££££££££ EVERYDAY. DISCOUNTS APPEAR IN THE CART BUT AT CHECKOUT NOW VANISH. WE ARE LOSING OUR REGULER CUSTOMERS IN DROVES AS THEY ARE NOT GETTING THE PROCES THAT ARE ADVERTSED AND WHAT THEY ARE USED TO.
I HAVE EMAILED AND STILL NOT FIXED GIVING ANOTHER 12HRS THEN WILL BE LOOKING AT OTHER OPTIONS.
Shame really as worked well but when it doesn't work its loses you a lot of orders.
Hi Ryan, we're sorry to hear you're having trouble. We've prioritized this issue and are working to get it resolved as quickly as possible. Please check your email for the latest updates. Thanks for your patience.
** HAVING ISSUES WITH BFCM and no one is around to help! App is not working correctly on the busiest days of the year. loosing sales fast. highly frustrated! I do love this app and have had it for several months now. While it is a great app, it does have its problems. The app creates bundles and helps with up sells, which is always a plus, but the issues lie with coding, and unless you are an expert it can be hard to maneuver. If you use bundling or Buy X and Get Y settings, you loose money because it takes the discounts from the highest cost product, not the lowest. The Free Gifts are slow to pop up causing the customer to become irritated and abandon cart. While customer service is helpful the problems have not been resolved as of yet. I have been told it is a work and progress and they are aware, but no eta. For the money I am paying for the app, these should not be an issue. Meanwhile I will continue to loose profit and customers. Looking for a new app to replace this one now. Will see which one happens first, the fix or new app.
