Reviews (118)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful multi-channel automation hub for WhatsApp, Instagram, Facebook, and email. Many report clear sales lifts—often 2x revenue or 15%+ gross sales—driven by abandoned cart recovery and retargeting flows. They highlight easy onboarding, intuitive dashboards, reliable broadcasts with smart retries, and clear analytics. Support is frequently praised as exceptional and proactive, making it a cost-effective, scalable solution for centralized communication and marketing.

February 23, 2026

Spur's features and functionality is excellent for expanding our outreach. The onboarding couldn't have been smoother - many thanks to Khizar for his help setting us up! Excellent, couldn't be happier

Wild Harvest
India
4 days using the app
Spur replied June 11, 2026

Thank you so much for your kind words! We're thrilled to hear that Spur is helping you expand your outreach and that your onboarding experience was smooth. We'll make sure Khizar receives your appreciation. Looking forward to supporting your continued growth! 🚀

February 10, 2026

Just got on board with Spur and Khizar has made this so easy to understand. and the team is always there to help you when you want to know something.
thank you guys for making work so smooth

Kunst by Diksha
India
5 days using the app
Spur replied June 11, 2026

Thank you so much for your kind words! We're glad to hear that Khizar and the team made your onboarding experience smooth and easy to understand. We're always here to support you whenever you need us. Excited to be a part of your journey with Spur! 🚀

February 9, 2026

Loved the overall setup and the system the team has. Onboarding was phenomenal. Coming from Wati this was definitely a game changer. Would highly recommend.

Pure Project
India
About 1 hour using the app
Spur replied June 6, 2026

Thank you so much for your wonderful feedback!

We're thrilled to hear that you had a great onboarding experience and that the transition to Spur has been such a positive change for your team. We put a lot of effort into making the setup process smooth and ensuring customers feel supported every step of the way, so it's incredibly rewarding to hear that reflected in your experience.

Your recommendation means a lot to us. Thank you for choosing Spur, and we're excited to continue supporting your growth and success! 🚀

Edited March 19, 2026

Great tool and a very helpful support team. Been using for more than a year now. Highly recommended.

Hello June
India
Over 1 year using the app
Spur replied June 6, 2026

Thank you so much for your continued trust and support!

Having you with us for over a year means a lot, and we're delighted to hear that you've had a positive experience with both the platform and our support team. Long-term customers like you play a huge role in helping us improve and grow.

We truly appreciate your recommendation and look forward to supporting your business for many more years to come. Thank you for being part of the Spur family! 🙏

Edited October 21, 2025

Great experience with Spur, I highly recommend it, the app is super convenient. (I use it for three of my shops).

And the customer service is super professional and responsive.

Woofy Lab
France
About 1 year using the app
Spur replied June 6, 2026

Thank you so much for your kind words and recommendation!

It means a lot to us to have your trust across all three of your stores. We're delighted to hear that you've found the platform convenient and that our support team has been able to provide the level of service you expect.

We truly appreciate your support and look forward to continuing to help your businesses grow. Thank you for being a valued part of the Spur community! 🙏

September 3, 2025

Our experience have been really great. The whole team is responsive to the queries and helps. We previously were using another WhatsApp automation tool which were really difficult and buggy.

Spur has everything a brand needs.

Highly recommended.

Choker Tales
India
10 months using the app
Spur replied June 6, 2026

Thank you so much for the recommendation and for sharing your experience!

We're thrilled to hear that Spur has been able to make things easier for your team. Providing a reliable platform along with responsive support is something we work hard on every day, so feedback like this means a lot to us.

We truly appreciate your trust in Spur and look forward to continuing to support your brand's growth. Thank you for being part of the journey! 🙏

August 6, 2025

Definitely one of the most useful tools we have come across as a brand, both the chat automations and customer support provided by them are great.

InkUp
India
4 months using the app
Spur replied June 6, 2026

Thank you for the wonderful feedback! We're delighted to hear that both our automations and support have been valuable for your brand. We truly appreciate your trust in us and look forward to continuing to support your team.

February 5, 2025

The SPUR team's quick responses and proactive assistance were very helpful. They efficiently addressed our questions, providing clear and concise answers.

Sandiva
India
About 2 years using the app
Spur replied October 5, 2026

Thank you so much, Sandiva! Quick, clear answers are exactly what we want every brand to get from our support, so this is really lovely to read. And thank you for being with us for so long.

September 3, 2024

the best whatsapp automation software have used interakt and aisensy both but spurr is the best

GIFTILIYA
India
About 1 month using the app
May 3, 2024

The onboarding and the support experience has been great. The app is easy to use and has multiple features that makes your interaction with the customers more easy!

Entwine
India
3 days using the app
Spur replied June 3, 2024

Thank you for sharing your great experience with Spur's onboarding and support! We're delighted to hear that you find our app user-friendly and that the features are enhancing your interactions with customers. It's exactly what we aim for—to make your communication seamless and effective. We appreciate your feedback and look forward to continuing to support your success! ❤️