Reviews (118)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a powerful multi-channel automation hub for WhatsApp, Instagram, Facebook, and email. Many report clear sales lifts—often 2x revenue or 15%+ gross sales—driven by abandoned cart recovery and retargeting flows. They highlight easy onboarding, intuitive dashboards, reliable broadcasts with smart retries, and clear analytics. Support is frequently praised as exceptional and proactive, making it a cost-effective, scalable solution for centralized communication and marketing.
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It was really great experience and easy to set, also saved a lot of time that used to consume replying to the comments manually.
Thanks, team Kelby 🙌
Incredibly, you could set up everything in just a few minutes. We're glad you liked the experience, and it's already helping you 😁
A great app to increase revenue with features like Whatsapp and Instagram DMs cart recovery. Also, we love their automated comments feature on Instagram and Facebook posts for pricing details.
Thanks a ton, HMJ Team!
You folks utilize our tools to the max, and the increase in revenue for your brand speaks for it :)
Has been over a month with Spur, an it has made my life very easy and has saved a lot of time!
The scope of automation is endless and the team is very prompt in addressing any issues faced.
Thank you.
Thank you so much WabySaby team, for your positive review and for choosing Spur! We're thrilled to hear that our platform has made your life easier and saved you time. It's great to know that you're taking advantage of the endless automation possibilities and finding our team responsive to your needs.
If there's anything else we can do, please don't hesitate to reach out. Thank you for your support!
It is a wonderful tool for Shopify stores to improve customer experience.
It has improved the productivity of our agents multifold with its automation features.
And the support from the team is commendable.
Thank you, Quirky Naari team!
We're thrilled to hear that Spur has improved your customer experience and agent productivity, and that our support team has been helpful. Your feedback is invaluable to us and motivates us to continue providing the best possible service. Thanks for choosing Spur!
An absolutely fab team! Really like how they are constantly working on improving the app's features. The app has really helped our customer support team to work more efficiently and removing the repetitive steps. And their support is awesome as well. Cheers and best of luck to the team !
Thanks Unniyarcha Team 🤩
We're glad we've been able to automate your workflows and make them more efficient 😁 And you can always count on us 😉
We've been using Spur for about a month now, and we're extremely satisfied with the service. Their detailed metrics help us accurately assess how many of our sales can be attributed to a specific campaign, which is a great advantage. Their support service is also very responsive, and they help resolve issues ASAP.
Thank you for your review, Cothas Coffee Co.! We are glad to hear that you are enjoying the detailed metrics and responsive support service that Spur provides. We strive to make sure our customers have the best possible experience with our app, and it's great to hear that we've been able to do that for you. If you have any further questions or concerns, please don't hesitate to reach out to our support team. We're here to help!
Good app with a variety of features. Customer service is also very supportive and helped me access many features like integrations. One great feature is that you can link products to posts on Instagram, which helps with conversions. Can also hop on call with them any time to resolve a query, which is super helpful. Wishing you guys growth and success!
Thanks, Proklean team! It means a lot 😁 and we're always just one chat away 😉
Glad you find our features valuable 🙌
We have recently started using Spur on Instagram and it was a pleasure to receive our first order from Insta within the first few hours without really having to engage with any customer personally. Really a true example of tech enablement to scale up the business. Looking forward to use their other excellent features such as abandoned cart recovery etc.
Thank you House of Moxa team 🙌
It's amazing how you were able to quickly realize the value of our app. We're also excited to build new features from your feedback and get you more conversions ⚡️
Having initially used Business On Bot for WhatsApp while using Spur for Instagram & Facebook, we decided to make the switch entirely to Spur. The decision was largely influenced by Spur's omnichannel solution and superior interface. Not to mention, their support is top-notch. But what really sealed the deal was the 46x ROI we saw from using Spur. It was a clear choice for us to consolidate our platforms under Spur.
Hi there! We're delighted that you chose to fully switch over to Spur for all your platforms. We're proud to be your preferred omnichannel solution and are thrilled to hear about the impressive ROI you've achieved. Your satisfaction is our top priority, and we're committed to maintaining our high-quality support. Thank you for choosing Spur!
The most needed app for any D2C brand - so glad I came across Spur.
This app has put my customer service on steroids ! Super quick auto-replies that are actually relevant to the questions being asked within comments and inbox.
Superb support from the team to help with the integration of the app as well.
Highly recommended for anyone having an e-commerce store and need a structured way of serving the clients on Instagram and Facebook.
Thank you for your positive review, Label DC team! We are glad to hear that Spur has been able to help improve your customer service and make it easier for you to manage your e-commerce store. We appreciate your recommendation of our app and hope it continues to be useful for you. Thank you for choosing Spur!
