Reviews (118)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful multi-channel automation hub for WhatsApp, Instagram, Facebook, and email. Many report clear sales lifts—often 2x revenue or 15%+ gross sales—driven by abandoned cart recovery and retargeting flows. They highlight easy onboarding, intuitive dashboards, reliable broadcasts with smart retries, and clear analytics. Support is frequently praised as exceptional and proactive, making it a cost-effective, scalable solution for centralized communication and marketing.

October 6, 2022

Spur is genuinely a good app, both in terms of features and the excellent support they provide. They have a range of features that make operations easier like sending product recommendations to consumers who comment, and accessing customer queries on different social media platforms on one page. Would definitely recommend this app if you own a business with a wide product range, and you have a presence across different social media platforms.

Manna Foods
India
23 days using the app
Spur replied October 19, 2022

Hey Team 👋
Thanks a ton for taking your time and leaving such a specific review. I am sure it is going to help other merchants assess the value our app can provide :)

Looking forward to hearing more feedback from you in the future ✌️

December 18, 2022

Does what it says and more - helps answer each and every query on FB, IG posts - thereby increasing the engagement and sending positive data to the algorithms like crazy ! Installing the app has suddenly boosted my reach by an order of magnitude !
Get this app, sit back and watch your store grow by leaps and bounds.
Support and Integration queries resolved super quick - within minutes, by far the most useful app I've come across on the Shopify store so far.

cunei
India
2 days using the app
Spur replied December 18, 2022

Thank you for the amazing review, Cunei! We're glad to hear it's helping increase engagement and reach on social media and that our support team was able to resolve any integration queries quickly. We hope Spur continues to help your store grow. Thank you for choosing us. If you have any questions or need further assistance, please don't hesitate to reach out.

December 26, 2022

We have been using Spur since last one month and it has been a delightful experience so far. The automation feature is incredibly useful for responding to all price queries instantly thus saving manual efforts and time. The team behind Spur is the real gem who are committed professionals always eager to help customers with a solution oriented mindset. We are eagerly looking forward to the new features in Whatsapp to scale our solution. We highly recommend Spur!

Sundarii Handmade
India
22 days using the app
Spur replied December 26, 2022

Thank you for your kind words, Team Sundarii! We are thrilled to hear that Spur has been a delightful experience for you and that the automation feature has been helpful in saving time and effort. We appreciate your positive feedback about our team and are glad to know that you are looking forward to the new features in WhatsApp. We appreciate your recommendation and hope to continue providing excellent service to you in the future. Thank you for choosing Spur!

November 19, 2022

I recently got to know about this app and have been using it for a week or so. Until now the experience has been quite smooth and exhilarating. For the first time I am able to experience an automation and integration of all the various platforms like Facebook, Instagram, whatsapp and shopify. I cant wait to see what else this app has to offer in terms of its amazing capabilities. All the best to the developers, hope they keep on building such amazing apps in the future.
Ps- A must install for every shopify user.

Salt In My Cocoa
India
12 days using the app
Spur replied November 20, 2022

Thanks, SIMC, for your kind words and wishes. We're glad you're having a great experience with us 🙌

May 9, 2023

This product is truly exceptional! We experienced conversions immediately from the moment we started using it. The customer service is outstanding, providing world-class assistance. Whenever I had issue with Facebook and Instagram integrations, they offered to help me immediately and guide me through every step by jumping on a call with me. I have always received solution for all issues immediately I'm eagerly anticipating the new features that they will be releasing in the future. All in all, this is a great product with a great team behind it!

SeasonsChennai
India
4 months using the app
Spur replied May 9, 2023

Hello! Your words of appreciation truly made our day. We're thrilled to hear that Spur has been instrumental in driving your conversions and that our customer service team has been able to assist promptly. We're dedicated to providing the best service and we're excited for you to experience our upcoming features. Thank you for your wonderful feedback!

November 2, 2022

Managing Instagram and Facebook comments and DMs was always a pain, thankfully we got to know about Spur and downloaded it immediately! There are a lot of good things about this app -
1) The automation features are perfect and work seamlessly
2) The onboarding is super simple and most of the things are already done, it took us 3 minutes to connect everything and set up
3) The most important part is the Spur team, they are super responsive, always working on new things and available to help with all doubts! Genuinely impressed by the app, people and services!

Salty Accessories
India
4 days using the app
Spur replied November 3, 2022

Hey Team Salty 🧂💍
We're glad we've solved your pain through our chat automation and Post to Products feature. We enjoy working with your team and look forward to providing your customers with the quickest solutions and the best experience!

April 14, 2026

Got very nice support from Spur person. He give too much time for onboarding

Rillohut
India
18 days using the app
Spur replied June 11, 2026

Thank you so much for your kind words! We're glad to hear that our team was able to provide you with dedicated support and take the time to ensure a smooth onboarding experience.

Your support means a lot to us, and we're always here to help you make the most out of Spur! 🚀

November 28, 2024

The best WhatsApp marketing app so far found by me. Best customer support I could ever imagine! They are very responsive and SPUR team is open for any future improvements. They have the whole automation section with pre-made ready to deploy automations, broadcasts works perfect and they have plenty of other marketing tools worth to try.

Exofin Titanium
Poland
2 days using the app
Spur replied April 23, 2025

This means a lot to us, thank you! We’re so glad you’ve had a great experience with the automation tools and support team. And yes, we’re always listening when it comes to improvements. Appreciate you being part of the Spur journey!!!

April 13, 2026

It was a great experience using it

Muraad
India
About 2 hours using the app
Spur replied June 11, 2026

Thank you for your kind words! We're always here to support you as you continue your journey with Spur! 🚀

March 30, 2026

Very nice expirence with the team

Tittli
India
About 1 hour using the app
Spur replied June 11, 2026

Thank you for your kind words! We're glad you found the experience with the team helpful. We're always here to support you as you continue your journey with Spur! 🚀