Reviews (148)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high-touch, reliable subscription platform that improves operations and growth. Onboarding and migrations from tools like Recharge, BOLD, Loop, and Skio are called seamless, with data and subscribers preserved. Support is praised as white-glove and strategic. Merchants like the intuitive customer portal, clean dashboard, strong analytics, and retention tools that reduce churn, boost LTV, and scale with their business.

November 22, 2024

Love this app and the people behind it! Support is white glove will walk you though the entire setup process from start to launch, the features are exactly what you want a subscription app to do. Sophie is the best client advocate she is very knowledgeable and great to work with!

Gold Naturals - Full Spectrum CBD Gummies, Oils, Capsules | Award-Winning CBD for Sleep, Stress, Muscle & Joint Relief
United States
About 2 months using the app
November 7, 2024

Amazing support with fast communication. The team is super responsive to help overcome any barriers or hurdles that pop up. Love the features and ability to customize. Would highly recommend Stay over other subscription platforms.

Winged Wellness
United States
5 months using the app
November 5, 2024

Great service! Very easy to use but yet very effective. Most importantly, our account rep is extremely knowledgable and acts very quickly on any follow-ups or concerns. 5 star rating for sure for both the software and account support. Would use again.

Metabolic
United States
10 months using the app
September 9, 2024

We moved over to stay.ai recently it was such a smooth transition and we are loving the platform already! Excited to focus on our goals and use the features!

American Dream Nut Butter
United States
About 2 months using the app
July 8, 2024

We're very happy with this app. The implementation was smooth and their team was in communication with us the whole way. Looking forward to growing our subscriber base using this software!

Fresh Patch
United States
About 2 months using the app
June 12, 2024

We moved over from Ongoing and are extremely happy with Stay. Apart from offering such a good UX and dashboard their team is awesome. They helped us with everything as we migrated over. 100% recommended!

Artisan Tropic
United States
About 2 months using the app
April 17, 2024

The StayAi team has been wonderful to work with. They are extremely responsive, helpful and thorough with their services. Great experience so far, very pleased with the onboarding and migration progress!

LING Skincare
United States
About 2 months using the app
April 5, 2024

Using Stay.ai on our Shopify has been a breeze. It's boosted our subscription service and the support is top-notch. Any issue, big or small, gets swift and effective attention. Totally recommend it for hassle-free subscriptions!

Rainbo
Canada
11 months using the app
February 1, 2024

Stay is by far the best subscription platform we have worked with. Their team is incredible, and makes sure we're always satisfied. They go above and beyond to make our integration as seamless as possible, while creating a stunning end result. They are the absolute best and I highly recommend using them.

Refresh Gum
United States
3 months using the app
January 30, 2024

The Stay.AI team is fantastic (particularly Alexis our rep!) and their features are everything you need for a subscription app. Highly recommend!

NoonBrew
United States
About 1 year using the app