Reviews (148)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high-touch, reliable subscription platform that improves operations and growth. Onboarding and migrations from tools like Recharge, BOLD, Loop, and Skio are called seamless, with data and subscribers preserved. Support is praised as white-glove and strategic. Merchants like the intuitive customer portal, clean dashboard, strong analytics, and retention tools that reduce churn, boost LTV, and scale with their business.
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Charles from Stay Ai is very communicative and helpful when helping us resolve an issue that came up when we updated another app. Stay Ai is easy to use and provides customizations that better match our branding.
So far so good! Amazing support team & it was easy to get all of our integrations set up. So far, loving the features Stay.ai has to offer.
From the beginning demo call to migration, the team at Stay is absolutely incredible. The whole platform is user friendly and they take anticipating customers (and clients!) needs to another level. Looking forward to continued growth with the team at Stay.
Our customer success manager is honestly amazing at problem solving. Whenever I reach a point beyond my understanding, Audrey is able to quickly and kindly fix the issue. Thank you guys!
Stay's personal service and support is exceptional and appreciated. Our customer success manager, Sophie, is very helpful and responds quickly to all questions. We moved from the other company and never looked back!
We love using Stay! Our CSM Sophie is so wonderful to work with and provides top tier support on the daily. The platform is easy to use and the team is always open to product feedback and requests. It's by far the best subscription platform we have come across on the market!
The platform just works, the abilities to integrate with other platforms as well as customize the end user experience all just make sense, and the support team is responsive in a timely and thoughtful manner.
Customer service is very responsive and it's easy for my customers to make changes to their subscriptions without reaching out to customer service.
Would highly recommend working with Stay. Their team is super responsive and always willing to hop on a call to think through strategy or to report on opportunities. Always wanting to better-serve their partner brands and be a true extension of a team.
We have been using Stay Ai for a while now and are overall super happy with the platform! The best part of Stay Ai in my opinion is the customer service / success team! They go above and beyond 24/7 to ensure everything is running smoothly for our business! Shout out Sophie!
