Reviews (148)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high-touch, reliable subscription platform that improves operations and growth. Onboarding and migrations from tools like Recharge, BOLD, Loop, and Skio are called seamless, with data and subscribers preserved. Support is praised as white-glove and strategic. Merchants like the intuitive customer portal, clean dashboard, strong analytics, and retention tools that reduce churn, boost LTV, and scale with their business.
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Our onboarding experience has been fantastic from start to finish. Tom, our Onboarding Manager, is incredibly knowledgeable, responsive, and made the entire process effortless. Every question was answered quickly, and the setup required minimal effort on our part. It’s clear that he truly knows their product and cares about ensuring a smooth transition. Only just met our CSM Morgan, but we instantly hit it off, and I have great expectations for this partnership!
Everything went seamlessly, and we’re genuinely excited to see how this program grows and continues to evolve. Highly recommend this platform and team!
The support team is genuinely amazing. Everything I have needed help on they have been amazing at providing the support. Truly amazing customer support. Sophie is great!
I've had a great experience with Stay, top tier team. Our point of contact Karl has been amazing, as well as Sean on the engineering team, who has supported us for 2+ years now!
Our CSM Karl has been great to work with, very responsive and willing to go above and beyond to troubleshoot issues. Our set up team was also great, onboarding was smooth and the team was professional and personable.
Our onboarding manager has made things really easy for us - great person to work with.
Finally... an app that works.. and customer service that has REAL people who really care and get back to you super fact. Thank you Stay!
Wonderful customer success management and the app integrates so well with our email platform! We love all the features StayAi has to offer
Have had a wonderful experience. Karl, our CSM has been a pleasure to work with to not only set up, optimize, and continually check in and make sure we are succeeded in our program.
We started using Stay AI for our non toxic baby marketplace and the onboarding was seamless. The customer support team was available to help us get onboarded quickly and the tool has been extremely helpful for our customers.
Woocommerce subscriptions ported over with ease to Stay.AI. The entire staff is really great at what they do. 10/10 subscription platform. I use Stay on all my Shopify stores, and have never ran into any issues, literally ever. The best!
- Matthew
