Reviews (148)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high-touch, reliable subscription platform that improves operations and growth. Onboarding and migrations from tools like Recharge, BOLD, Loop, and Skio are called seamless, with data and subscribers preserved. Support is praised as white-glove and strategic. Merchants like the intuitive customer portal, clean dashboard, strong analytics, and retention tools that reduce churn, boost LTV, and scale with their business.

April 4, 2023

We've literally tried them ALL! From Recharge > SKIO > Smartrr > Stay AI, we can NOW confidently say we have found a home; and it's not even close. We are continuously impressed with the level of professionalism, thoughtfulness and dedication we receive from the Stay team. We can be tough on the team for product feature requests and minor Shopify limitations, but each time the team handles it with grace and patiently, while they work hard to proactively incorporate and address our feedback to resolve our problems. We are proud to build along side Gina, Evan and the Stay Ai team!

Begin Health, Inc.
United States
10 months using the app
March 2, 2023

Life saver. Stay.Ai gave us white glove service from the beginning. It was easy to switch to them from our previous subscription app. The dashboard gives you more options, better stats, and even more opportunities to sell more product than any of the other platforms I've reached out before going with Stay. We've been with them for over 6 months and despite a few hiccups which were taken care of immediately, it's been smooth sailing. They also have a retention engine that works wonders! I'm impressed and highly recommend them to any shopify biz that relies on recurring revenue and subscription models.

Lifeboost Coffee
United States
9 months using the app
Stay Ai replied October 7, 2023

Thanks so much for the review! We love watching Lifeboost grow!

June 3, 2022

We wanted a better subscription portal UX because we're launching a brand new subscription program (Wine Club!) and Retextion's UX delivers. It's on-brand, visually pleasing, clear and super easy to use. They make it ultra easy for people to manage their subscription - customers can add 1-time or recurring items to their shipments in just a few clicks, swap their products, gift their subscription (!), pause for X amounts of time, or just cancel. They can also manage their subscriptions through SMS with their chatbot! It's the type of portal I'd like to have as a user. Their team made the transition really easy, which is a lot to say because changing tools is often hard.

Surely Non-Alcoholic Wine
United States
3 months using the app
June 20, 2025

The migration team and support has been seamless!

Joseph's Bakery
United States
3 months using the app
June 17, 2025

We replaced Yotpo subs with Stay Ai, so far so good!

Yon-Ka Paris
United States
About 2 months using the app
June 17, 2025

I'll never use another subscription app it's the best A+++

Rosie's Chips
United States
28 days using the app
June 16, 2025

Great service! We have tried all the subscription platforms and stay.ai is the one

BioMane.com
United States
4 months using the app
April 29, 2025

strong tech and amazing support team that is also highly strategic - best saas tool for sub business in the market

Promix Nutrition
United States
About 1 year using the app
January 22, 2025

This migration was successful, too early to speak to the app/product itself, but my request to leave a review came way before I could experience and speak to the product itself

Peak State Coffee
United States
About 1 month using the app
December 23, 2024

Working with Stay AI has been the best experience we have had working with an external vendor by a mile. The support we have received is nothing short of perfection, every team member is very knowledgable, organised, and most importantly the internal communication is flawless. Everyone is always ready to work and solve the most complex challenges, never fazed by an unsolvable problem. The endless opportunities to serve our audience with their tools make the whole experience with Stay AI exciting.

Milamend
United States
2 months using the app