Reviews (148)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high-touch, reliable subscription platform that improves operations and growth. Onboarding and migrations from tools like Recharge, BOLD, Loop, and Skio are called seamless, with data and subscribers preserved. Support is praised as white-glove and strategic. Merchants like the intuitive customer portal, clean dashboard, strong analytics, and retention tools that reduce churn, boost LTV, and scale with their business.

November 20, 2024

We've been using StayAI as our subscription platform at 310 Nutrition, and the experience has been outstanding. Throughout the year, the level of service and support we've received has been exceptional. Our dedicated customer success manager, Audrey, has gone above and beyond to assist us with our needs. From addressing our requests to helping us implement customizations, Audrey and the entire StayAI team have been incredible partners.

The platform itself is seamless to use, giving us greater control over how we manage subscriptions. This added flexibility has allowed us to enhance the overall experience for our customers, which is a huge priority for us.

The combination of a fantastic platform and a team that truly cares about its clients makes StayAI a pleasure to work with. We're grateful for their ongoing support and would absolutely recommend them to anyone looking for a subscription platform that delivers both functionality and exceptional service.

310 Nutrition
United States
About 1 year using the app
November 19, 2024

We have loved working with StayAI and would recommend them highly :-) We always get fast assistance when needed and the support in general about new updates and features if alway super helpful. We have previously worked with other subscription platforms and we are really glad that we made the switch to Stay, it is just easier overall to get help when needed, they seem to genuinely want to help improve our subscriptions and provide lots of assistance and advice.

Proper Good
United States
About 2 years using the app
November 12, 2024

Could not be happier with the switch from recharge to Stay. Very smooth transition and white glove service that they handle from start to finish. A lot more functionality out of the box which is critical for us to scale faster.

Sleepwhale
United States
About 1 month using the app
November 5, 2024

What sets StayAI apart are all the tools that make the Subscription experience so positive for a consumer. We are also so impressed with the regular check ins we have with the Stay AI team. They are always there to hold our hand when we have questions. Really glad we made the switch!

KOALA ECO
Australia
About 1 year using the app
October 25, 2024

we love stay.ai! the reporting is far easier to export and understand than any other subscription app we've ever used, and the functionalities around the retention engine, GWPs, and more make using stay a full no brainer. a must for growing consumer brands!!

alice mushrooms
United States
3 months using the app
October 24, 2024

We've been using Stay AI to manage our customer subscriptions for PLANTSTRONG Foods, and it has been an outstanding experience. The software is incredibly user-friendly, providing a smooth and seamless customer experience for our subscribers. The backend dashboard is intuitive and packed with useful features that help us manage everything efficiently. What's even better is the Stay AI team's responsiveness—any issue we've encountered has been resolved quickly and professionally. We're thrilled with the service and the support we've received. Highly recommend Stay AI to any business looking for a reliable subscription management platform!

PLANTSTRONG Foods
United States
9 months using the app
October 15, 2024

We launched our first subscription product recently and Stay has been incredible. They helped us understand everything from how to position our subscription to how to set everything up.

Love the automated tools and easy to use platform. Grateful for our partnership with Stay AI

Vayose
United States
3 months using the app
September 6, 2024

The onboarding process is customized for you, and I have been enjoying the polished subscription portal as well as the great customer service from Stay AI. After a deep dive into the tools being offered, I can see why it will reduce my churn rate. If the core of your business is subscription-based, Stay AI can definitely be the core backend for your business.

MycoMood
United States
About 1 month using the app
August 8, 2024

First, the Stay team is amazing. They did the impossible while transitioning from another platform that was slow to respond to requests for our data. Second, the tools and integrations are great and we're already seeing it pay dividends to reduce churn and improve AOV.

UMZU
United States
2 months using the app
April 25, 2024

I've been working hand in hand with Stay for the last couple months and the result is churn decreasing from around 60% to 30% at Month 2 for a beverage brand.

I love the features and how easily it connects with Klaviyo to create a better customer experience with Subscriptions.

I'm already recommending it to other e-commerce brands I know!

BRĒZ
United States
8 months using the app