Reviews (148)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high-touch, reliable subscription platform that improves operations and growth. Onboarding and migrations from tools like Recharge, BOLD, Loop, and Skio are called seamless, with data and subscribers preserved. Support is praised as white-glove and strategic. Merchants like the intuitive customer portal, clean dashboard, strong analytics, and retention tools that reduce churn, boost LTV, and scale with their business.
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I can't say enough good stuff about Stay.ai and their team (particularly Tom, who was in charge of our migration). I only wish we had found out about them earlier. Excellent product, and most importantly, outstanding customer support. Please, never lose this.
Having been at a legacy subscription software, I've seen firsthand how 'unfriendly' such Apps can be, leaving stores to figure everything out by themselves. Keep on innovating and improving, most importantly never lose this DNA of customer-centricity. Stay AI has my unreserved recommendation.
We've just gotten started with Stay AI, but the process has been so simplified and easy to work with. The team is also incredibly helpful with any questions we have which is AMAZING. Typically, we'd have to watch videos or read through long Q&A's that don't even have to do with our problems - but the customer service here is next level with finding solutions. 100% recommend!
UPDATE: we've been with Stay for 8 months now & Karl is the BEST! We had a dev problem with the Stay Block and Isis fixed it in less than 1 hour... love this team.
We recently made the switch to Stay for its user-friendly portal, better tools for launching customer experience campaigns, and top-notch support. Like any big transition, there were a few bumps (none the fault of Stay), but the onboarding team was fantastic - always ready to help and quick to resolve anything that came up. They even went the extra mile to sort out our buy box design and functionality on our landing pages. Huge thanks to our Customer Success Manager, Audrey, for consistently bringing fresh ideas to help grow our subscription program. We’re excited to see what’s next with Stay!
Stay AI has been so amazing to work with! The backend is easy to use, they have so many great ways of quickly running promotions and deals with our subscription products. Their front end and visuals are such a better customer experience as well! We moved from Recharge and it has been smooth sailing ever since. Their customer support is amazing and always there to step in and help with any issues.
As a clothing business we had to jump through some hoops with Stay AI but in the end we were able to create something unique and new to the subscription world! Very excited about what this will become for our customer base, great introductory subscription program
This is the third subscription software we have used in 5 years. We are happy with Stay.AI. They did 98% of the onboarding for us, I can actually reach a live person by email or chat for customer support. We have a dedicated person who often is our support but also will brainstorm ideas to increase subscriptions, retention etc... (yay Sophie!) The portal is easier for our customers to use. What else can I say?
We've really enjoyed our onboarding with Stay AI. We were previously based on Wordpress and migrated to Shopify to help build and scale our ecommerce business. With that being said, subscriptions is a crucial tool for us to use and we were referred to Stay from our Shopify Developers. From A to Z, we were fully supported during the migration process and our migration rate of old subscribers was close to 100%. We're excited to see how this software can help unlock our growth potential and we feel like we are in the right hands!
This app has been a game-changer for our business! The integration and setup process couldn’t have been easier. The support team is incredibly responsive and resolved our issues the same day both times. Hands down, the best subscription app out there!
We've been using STAY.AI as a subscription platform for ARMRA and it is excellent. The dashboard is incredibly user friendly and I regularly use it as our Business Intelligence platform for all subscription related performance. The team at Stay has also been very supportive in customizing the dashboard and making product updates to fit our business needs. Our weekly check-ins with them have been so helpful and we appreciate the time and attention they give us. Stay is also always proactively looking to make improvements to create the best business and customer experiences with their app so I look forward to continuing to work with them and using the platform.
Extremely effective subscription management tool with an engaged and responsive Product team. Not only is the software user friendly and intuitive, both internally and externally, more importantly the team is focused on continuous improvement and feature expansion. Highly recommend.