Reviews (148)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a high-touch, reliable subscription platform that improves operations and growth. Onboarding and migrations from tools like Recharge, BOLD, Loop, and Skio are called seamless, with data and subscribers preserved. Support is praised as white-glove and strategic. Merchants like the intuitive customer portal, clean dashboard, strong analytics, and retention tools that reduce churn, boost LTV, and scale with their business.
Refine
-
By rating
We recently transitioned to Stay AI and while onboarding wasn't totally seamless (largely due to internal miscommunication...) it’s been a much better experience since getting up and running. Our dedicated CSM, Sophie, has been incredible: responsive, knowledgeable, and genuinely invested in our success.
The product team is receptive to feedback and actively improving the platform. There are some standout features already making a difference -our customers are engaging with them, and it's making an impact.
Grateful to be seeing positive momentum and excited to keep growing with the Stay AI team!
Working with the Stay.ai team has been an absolute pleasure! From the start, everyone we've interacted with has been incredibly kind, attentive, and genuinely invested in helping us succeed. The platform itself has streamlined our subscription process, but what really sets Stay.ai apart is the team behind it - responsive, knowledgeable, and always willing to go the extra mile. We’re so grateful for the support and partnership and look forward to growing with you!
Thank you for everything!
– The Hemplucid Team
Absolutely thrilled with our experience onboarding with Stay.ai! From start to finish, the process was not only seamless—it was anxiety REDUCING. A huge shoutout to Tom, our onboarding manager, who was nothing short of exceptional. He anticipated our questions before we even asked them and made what could have been a complex migration feel smooth, strategic, and even fun.
The ease of use of the platform itself is a major win. Everything is intuitive, thoughtfully designed, and clearly built with both the store and customer in mind. What really stood out was how confident we felt during the migration process...something we don’t take for granted. We left every call with Tom feeling more and more reassured that we were in the right hands and making the right choice.
If you're considering Stay.ai, do it. It's rare to find a platform that backs up its product with white-glove onboarding like this.
We recently began working with Stay AI and are very pleased with their services—the platform delivers tangible results. The customizations they offer are well-suited to the needs of our small business, and the white-glove migration and onboarding support have been exceptional. Our transition to Stay AI was driven by the desire to provide our customers with a more seamless way to skip, delay, and manage their orders, and the platform has made that process significantly easier.
A special thank you to Morgan, our dedicated point of contact, whose professionalism, responsiveness, and in-depth knowledge have made the experience especially positive.
We like using this app for our subscription! The user interface is easy for both the customer and for us managing the program, it comes with a lot of useful analytics, and I love that they are always coming out with new features and updates, with a dedicated customer success manager that we meet with every month to introduce them and make sure we are getting the best use out of all that stay.ai has to offer. They are also super quick to respond to any emails answering questions or even assisting us in making updates.
We just transitioned to Stay from another subscription platform. We had a large, complex migration and the onboarding couldn't have been smoother. Post migration support has been high touch and we couldn't be more satisfied with the Stay platform and team. Truly a subscription platform that feels like it can scale with your business!
Migrating to a new platform is often filled with headaches, long onboarding processes, and endless troubleshooting. That’s why our experience with StayAI has been such a breath of fresh air. From start to finish, the migration process was seamless, efficient, and stress-free. Looking forward to implementing a lot of the automated offers you can A/B test in the platform. Plus, everyone has been such a pleasure to work with so far!
Been using Stay for a couple of years now - very easy interface and we love the new punch card feature. We have gained a ton of insights into retention via the retention engine, and could not have nicer things to say about our account rep! Thanks Stay!
We’ve been integrating Stay Ai into Humantra for the past two months, and it’s been an absolute dream. The platform is intuitive, easy to navigate, and makes total sense for our product, ensuring a smooth experience for both us and our customers.
The support team has been incredibly responsive and helpful, making the entire process effortless. Everything has been running smoothly, and we’re already seeing the potential this has for our brand.
Super excited to see how far we can take this - highly recommend!
Stay ai is AMAZING!! As a Marketing Tech Specialist, I've set up quite a few softwares for clients and I haven't seen a Subscription service that comes close into comparison with everything you're able to do with Stay ai. The customer service portal is definitely something your customers will love (and your CS people too) as they can manage their account so easily. Maria, Karl, and the team are wonderful to work with and they made setup a breeze!