Reviews (148)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high-touch, reliable subscription platform that improves operations and growth. Onboarding and migrations from tools like Recharge, BOLD, Loop, and Skio are called seamless, with data and subscribers preserved. Support is praised as white-glove and strategic. Merchants like the intuitive customer portal, clean dashboard, strong analytics, and retention tools that reduce churn, boost LTV, and scale with their business.
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Stay.AI has been an incredible partner in growing and maintaining our subscription program. Their team is proactive, thoughtful, and genuinely invested in our success. We’ve seen meaningful improvements in both performance and customer experience since working together.
Stay is a great and easily integratable tool to add subscribe and save as an option to your store. On top, our CSM Morgan is a big asset: super responsive, understands the product super well and therefore provides valuable insights and support. Reccomend!
We switched from our old subscription platform to Stay AI about 6 months ago, and it’s been one of the best moves we’ve made. The migration was surprisingly smooth (with zero data loss), and the dedicated onboarding team really walked us through every step. The dashboard is intuitive, and the analytics help us spot churn risks early. We’re now running A/B tests on retention offers, and our subscriber growth is accelerating. Support is responsive, strategic, and always eager to help. If you want a subscription platform that feels like a strategic partner, Stay AI is a standout choice!
This is the second business we've had working with Stay AI and they are always a pleasure to work with. Tim & the rest of their customer support team are always super attentive/flexible to meet our brand's needs and we are excited to continue growing with them as our subscription partner.
Just switched from Prive to Stay. The support has been unbelievable, everyone from Olivia, Ryley, Gina has been a pleasure. Its early days but I am super impressed. We have 3 brands and they handled it no problem. The analytics, Risk, and churn data are extremely helpful. With so much competition in the space, relationships are key and they have done a great job!
Our dedicated CSM Chris has been fantastic in helping me onboard to my new role within the company and understand how Stay AI has helped our company in the past - and brainstorm together on ways to get even more out of our relationship in the future. I am really excited to see new features they roll out as they continue to grow, and very pleased with the level of support in addition to the features that are currently available.
After running into frustrating hurdles with another subscription app due to our payment provider (Auth.net), we turned to Stay AI. The Stay team walked us through every challenge, and their Support Team went above and beyond.
The onboarding process was smooth, fast, and completely frictionless. I'm beyond excited to finally have a reliable subscription platform powering our business. This experience has been such a breath of fresh air that we’re already planning to bring more of our brands over to Stay AI.
Thank you, Stay Team. You crushed it.
We recently switched from PayWhirl to Stay AI. The onboarding was seamless and truly a 'white-glove' experience. Dare I say it was fantastic! Thomas expertly took us through the process, patiently answering all of our questions and ensuring we were set up for success. We were a bit nervous at the outset since we were moving around how we process payments, but Thomas put us at ease every step of the way. We're excited to take advantage of the capabilities Stay has to offer with retention flows, prepaid gift subscriptions, and more.
Update 6 weeks in... we continue to receive outstanding customer support from the Stay team. Our customer service specialist, Morgan, is knowledgeable, responsive, friendly, and supportive. We feel like we have a partner who is committed to our success.
We transitioned to Stay 7 months ago. The transition was relatively smooth. The interface is much better than the subscription app we were using before, for us as well as the customers. There are constantly updates and improvements made to the app. Our Rep Karl is the best. Always available for questions and troubleshooting. We can totally recommend Stay AI!
We switched to Stay AI a few months ago and have been impressed with their service and the platform. Our onboarding process went smoothly. The customer portal is intuitive for our subscribers and the backend is easy for our team to use, and it has a lot of robust functionality. Our account manager has been super responsive and helpful. Overall, it's been a great experience.