syncX: Stock Inventory Sync
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Reviews (928)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a highly reliable tool for automating inventory and product feed updates across multiple suppliers, locations, and stores. They highlight flexible data mapping, powerful pricing and filter rules, and safe separation of product creation from ongoing syncs. It handles many feed types and complex catalogs, and merchants consistently praise the fast, proactive support that often manages full setup and customizations.
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Stock Sync's functionalities are so good & essential I wonder why Shopify hasn't bought them yet. If you're looking for a way of automatically and seamlessly uploading your stock to Shopify, then Stock Sync is the one and only app you'll ever need. They really were a lifesaver for me! The team is also super helpful and went above and beyond to help me with my questions! Can't recommend them enough!
I have been using the application for the few months now and despite I am an inexperienced in CSV files and technology I have managed to connect the stock with my suppliers and everything is working well. I use CSV updates and even those the CSV field mapping does look scary to start, but it is not so difficult once you understand it, with a help of YouTube tutorials, clear written instructions and the support team which always gets back with good explanation and help. The app saves me lots of money and time, as I don't need to use expensive platforms to pull the products to my store. Using this application, I can say with a confidence that it was the right choice for my business, and I am actually looking forward to learning all the features of this application, A*****!!!
Ridiculously confusing to set up. Not user friendly in any way. Video tutorials barely helped. Had to delete after 20 mins of confusion.
We are sorry for the bad experience on Stock Sync. We can see that you use the app for 20 minutes. Inventory management could be difficult to set up at first but it will run automatically continuously. We hope you would reach our support for help so our team can help you set it up.
Initially they are very helpful in setting up everything for you. Later when comes to problem, they will not reply your email. To be precise, we have paid $50 dollars for the stock sync credit, only will be deducted when add or remove products, surprisingly 10,000 credits were all used up in 2 days, we doubt that they were used for updating product variants. This is not solved almost a month and since then did not get any reply.
There is problem for the feed sometimes, sometimes we received email that sync is failed but it's not, sometimes the feed is missing without any reason and syncing cannot be done.
Totally fed up and have to get other app. This issue has delayed us from launching a new store.
Dear store owner, we are very sorry for the bad experience that you are having. We understand that this is really unpleasant for you. For me too if this happens. We really hope that you would give us another chance. We understand the sync is working fine but the drain of credits is something we will ensure is working properly and credits will be reverted.
Very good app to update stock for multiple feeds. Customer support is always very helpful with quick and effective response.
Ein grandioses Tool für den Dropshipper, ein Mal die korrekte Zuweisungsmatrix für angelieferte CSV-Dateien erstellen und zurücklehnen.
Great app, very efficient, very easy to set up, no bugs. The customer service is 10/10, we also get super quick response, always helpful. We really recommend for a smooth stock update.
Hey! Thank you for the great review 💙 We’re so happy that you are loving it 🤩 Come back and chat with us soon. Cheers! 🥂
Great app, very efficient, very easy to set up, no bugs. The customer service is 10/10, we also get super quick response, always helpful. We really recommend for a smooth stock update.
Thank you so much for leaving us a review! We are glad to hear your wonderful feedback, we look forward to continuing to impress! 🤩
Super Kundenservice!
Unfortunately, I’m very disappointed with this app – especially the support.
Even though they advertise Priority Support, you don’t feel it at all. The in-app support function seems to be nothing more than automated bot replies that are useless when you have real issues. Individual concerns are not understood or simply ignored.
Support via email is also hardly reachable. Either you get no response at all or replies are very delayed and not helpful.
For an app that handles business-critical processes like inventory syncing, reliable support is essential – and that promise is clearly not being met here.
Conclusion: Good idea, but the support is extremely poor and makes the app frustrating and unreliable when it actually matters.
Hi there, we hear you loud and clear. It’s incredibly frustrating to feel like you're talking to a bot when you have a real-world business issue. We’re sorry for the delay and the lack of clarity you experienced.
Our team is currently in direct contact with you to fix these individual concerns. We’re using your feedback to improve how we escalate 'Priority Support' tickets so this doesn't happen again. We look forward to getting everything back on track for your store.
