Subi Subscriptions & Loyalty
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (930)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as very easy to set up, often launching subscription plans within minutes. It’s used for subscribe-and-save and loyalty-style programs, with recurring orders, a self-service customer portal, and smart recovery now in the base plan. Widgets are modern, customizable, and integrate cleanly with Shopify. Support is frequently praised as fast, hands-on, and willing to customize features and design, with helpful AI chat for smaller issues.
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I needed help with some backend code in my widget, and Stella from the support team was awesome at helping me figure it out. It took a bit, but she came up with a solution. Thank you for not leaving me hanging
Great support who helped me get things up and running pretty easily. Thanks to Melissa!
Melissa was extremely helpful and quick to reply!
Nareh was exceptional, very friendly and soughted out the issue comprehensively. Highly recommend
Excellent support and a great experience working with Harry. He was patient, knowledgeable, and took the time to clearly answer all of my questions.
Harry was a great help. Had an issue cancelling a subscription for a customer. Harry got everything taken care of for me.
Quick and efficient service! Harry helped me figure out my technical issue in no time. Thank you
Harry was incredibly helpful and resolved my subscription pricing issue quickly and clearly. He understood the situation right away and made the process seamless.
Grace was amazing. She was attentive and responsive. Happy to work with her
Miles was incredibly helpful!! I accidentally deleted the app and thought I lost all of my contracts, so I frantically messaged the support chat. Miles responded within a few minutes and made sure all of my contracts were still there and active.
Excellent customer service!!!
