Subi Subscriptions & Loyalty

Subi Subscriptions & Loyalty

Reviews (930)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, often launching subscription plans within minutes. It’s used for subscribe-and-save and loyalty-style programs, with recurring orders, a self-service customer portal, and smart recovery now in the base plan. Widgets are modern, customizable, and integrate cleanly with Shopify. Support is frequently praised as fast, hands-on, and willing to customize features and design, with helpful AI chat for smaller issues.

February 14, 2026

Great customer support from Dela who jumped in exactly when I needed and sorted out an issue within minutes. Their AI support is actually surprisingly very useful and thorough as well for smaller problems. Overall it's been reassuring having such a positive support team.

Not Young
United States
Almost 2 years using the app
February 7, 2026

Best app for our subscription needs! And their development team is quick to reply and solve any and all issues. 100% satisfied!

I recently worked with Mason on an issue that I just couldn't figure out and after a quick help chat session - he solved the problem efficiently and effectively. And it was even at 11:35pm ET on a Friday night! #thebest

QB Takeover Store
United States
About 3 years using the app
February 5, 2026

Excellent Customer service! The widget was nicely customized.

B・SYNC
Germany
8 months using the app
February 5, 2026

Setting up my first subscription was super easy, and I love the ability to give subscribers a special discount. Harry was also helpful in getting the subscription page to look great on my site.

Refracted Light Fiber Arts
United States
Over 1 year using the app
February 1, 2026

Pearl was very helpful with helping me set up my websites new upsell/ subscriptions plan for my bodycare business. So far , I'm enjoying the Subi App.

The Imperial Body
United States
About 2 hours using the app
January 28, 2026

Nilou, offered awesome customer service, and the app works super well for our needs.

Zorah biocosmétiques
Canada
19 days using the app
January 28, 2026

Very helpful and responsive. I got my issue fixed within minutes.

Bullbourne Bison - Tennessee Bison Meat
United States
About 2 years using the app
January 24, 2026

Mason And Harry were super helpful in fixing my subscriptions for me :)

Mannica
Philippines
9 days using the app
January 22, 2026

Amazing support! Harry was so nice and patient. He helped me customize the look of the subscription box exactly how I wanted it. Highly recommend!

Nature Skin Shop
United States
2 days using the app
January 15, 2026

Quick and fast service. They care about their customers. Thanks Miles!

JADE SUPPLEMENTS
United States
Over 1 year using the app