Subi Subscriptions App

Subi Subscriptions App

Reviews (930)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, often launching subscription plans within minutes. It’s used for subscribe-and-save and loyalty-style programs, with recurring orders, a self-service customer portal, and smart recovery now in the base plan. Widgets are modern, customizable, and integrate cleanly with Shopify. Support is frequently praised as fast, hands-on, and willing to customize features and design, with helpful AI chat for smaller issues.

November 28, 2025

The SUBI team is incredibly helpful, and I want to give special thanks to Pearl from the support team.

myTacho
Slovenia
9 months using the app
November 27, 2025

Fantastic customer support. Thank you so much Grace for helping me setting up.

Nuréo
United States
5 months using the app
November 24, 2025

Miles was really profesional :)

Feel Awsm
Slovenia
8 months using the app
November 20, 2025

Mason was super helpful. The customer portal was blocked and not functioning, Mason jumped onto the chat and after 5 minutes it was all sorted. Thanks Mason!

BeeUnique
United Kingdom
8 months using the app
November 18, 2025

New to Subi and had a few questions. Pearl was great. She was quick to respond and gave me the info I needed. So far no complaints.

Artisan Java Tea
United States
About 1 hour using the app
November 19, 2025

This is the 3rd store I have installed the app on. I have a bit of a unique way in which my variants are set up for subscriptions and Rick sorted out what needed to be done in record time. 100% recommend this app.

Stirling Health
United Kingdom
About 23 hours using the app
November 12, 2025

Great APP! Very good customer service, the SUBI team replies to you very quickly and can solve your issues very quickly as well! Sam was very helpful with our urgent requests!

Café Agga
Canada
6 days using the app
November 10, 2025

Good pricing structure for small business. Support is always available to answer question

GoodestBox
United States
About 1 year using the app
Edited October 11, 2026

The team is very responsive with any issues we have with using their app. The only issue for our business is the cost.

Nourish and Refine
United States
About 2 years using the app
November 7, 2025

Great app for membership subscriptions and bundle discounts!! Miles at Subi was super helpful in setting up our membership program and went above and beyond to help our membership page look extra good! Appreciate all the help.

God Is Dope
United States
7 days using the app